Benefits:

Company parties

Dental insurance

Health insurance

Paid time off

Vision insurance

About the Role:

CardioClinic in Houston, TX is looking for a friendly and organized Front Desk Representative to be the welcoming face of our healthcare practice. If you thrive in a fast-paced medical environment and are passionate about delivering exceptional patient experiences, we want to hear from you!

Responsibilities:

Greet and check in patients in a professional and compassionate manner

Schedule, confirm, and manage patient appointments using medical scheduling software

Verify patient insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records in the EMR/EHR system

Answer multi-line phone system, route calls, and respond to patient inquiries

Coordinate referrals and communicate with clinical staff to ensure smooth patient flow

Ensure front desk area is organized, HIPAA-compliant, and welcoming at all times

Requirements:

High school diploma or GED required; medical office certification a plus

1+ years of front desk or administrative experience in a healthcare setting preferred

Familiarity with EMR/EHR systems and medical billing basics ECW a bonus

Knowledge of insurance verification and co-pay collection processes

Strong communication, multitasking, and customer service skills

Understanding of HIPAA regulations and patient confidentiality standards

Bilingual (English/Spanish) a plus in the Houston market

About Us:

CardioClinic is a trusted cardiovascular care provider serving the Houston, TX community with a commitment to excellence in heart health. Our patients choose us for our compassionate, patient-centered approach and our team of highly skilled cardiac specialists. We pride ourselves on fostering a supportive and collaborative work environment where every team member plays a vital role in changing lives.