COMPANY OVERVIEW: Health Data Vision, Inc., is a fast-growing tech company that provides a SaaS-based healthcare workflow and analytics platform (MRCS) for medical records analysis and targeted solutions for HEDIS® Hybrid, Medicare, and Exchange Risk Adjustment and comprehensive, year-round clinical data analysis efforts as well as RADV Audits. The platform provides flexible scalable workflows and automation for medical records-intensive project needs of health plans in the United States. 

JOB SUMMARY:  Coordination and collection of medical records from provider offices, medical groups and other medical facilities and/or entities. 

JOB RESPONSIBILITIES: 

• Meet or exceed individual production targets as defined by management (e.g. calls per day, addresses contacted, records retrieved, etc.)
• Proactively identify opportunities to increase personal impact and drive superior client results 
• Communicate effectively with provider offices, clients and internal resources
• Schedule field tech resources when required
• Work collaboratively with others on the PSR team as well as other teams within HDVI - Act in a professional manner when faced with difficult situations
• Accurately post or transcribe data into the MRCS database
• Perform effectively under conditions of a fluctuating workload
• Work independently and follow through on assignments with minimal direction
• Continuously improve knowledge of MRCS
• Proactively identify opportunities to improve processes and standards

PREFERRED SKILLS: 

• Customer service experience
• Outbound calling experience
• Scheduling experience (for onsite tech visits)
• Knowledge of HIPAA regulations
• Understanding of medical terminology
• Experience communicating with provider offices

REQUIRED EXPERIENCE/EDUCATION: 

• High School Diploma
• Able to read, write and speak English - Computer knowledge
• Attention to detail
• Type a minimum of 40 WPM

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability or protected veteran status, other protected status, or any other characteristic protected by local, state or federal laws, rules or regulations. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. AII personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.  All employees are subject to background checks and drug screening.