Health Information Management (HIM) Manager

Location: San Jose, CA

Employment Type: Full-Time | Onsite

Salary: $90,000–$105,000 per year (commensurate with experience)

Position Summary

We are seeking an experienced Health Information Management (HIM) Manager to lead the HIM operations at a 474-bed hospital in San Jose, CA. Reporting directly to the Regional HIM Director, you will oversee all aspects of facility-based HIM services, ensuring compliance, operational efficiency, and alignment with organizational goals. This role is critical to maintaining timely, accurate, and compliant patient records across multiple workflows.

Key Responsibilities

• Lead and manage daily HIM operations including record pick-up/reconciliation, release of information, birth certificate/paternity paper processing, and tumor/trauma registry (if applicable).
• Support the Regional HIM Director in implementing operational planning, workflow improvements, service level agreements, and internal controls.
• Oversee and sustain 360 Encompass Computer Assisted Coding (CAC) operations and post-go-live support for all patient types.
• Actively participate in unbilled account management, including follow-up on physician queries and incomplete records, managing unbilled reports, and working queues (HPF/MPF, eRequest, DET, Bill 49, etc.).
• Monitor and manage key HIM functions including productivity, staff education, compliance, and operational clean-up.
• Work closely with HIM Shared Services on FTE planning, forms management, interface workbook updates, and record storage/destruction.
• Facilitate interdepartmental communication, serve as a key point of contact for HIM implementation projects, and represent HIM in leadership meetings.

Qualifications

• Bachelor’s Degree in Business, Health Information Management, or related field — Required
• RHIA or RHIT certification — Strongly Required
• Minimum 3 years of HIM leadership experience at the director or department manager level in a large hospital setting — Required
• Strong working knowledge of HPF/MPF, CAC, unbilled management workflows, and EHR systems
• Demonstrated ability to lead high-performing HIM teams, meet compliance standards, and manage complex workflows
• Excellent communication and collaboration skills across multidisciplinary teams

Preferred Experience

• Prior HIM management experience in hospitals with 400+ beds
• Experience working with HCA Healthcare systems and HIM Shared Services
• Familiarity with Joint Commission and CMS regulatory requirements