Job Description

JOB SUMMARY

Our client is a Health and Life Insurance Brokerage firm seeking to hire Remote Licensed Health Insurance Sales Agents. As a Licensed Health Insurance Agent, you will play a pivotal role in assessing customer/prospect needs and ensuring customer satisfaction through proactive relationship-building and providing tailored solutions. You will engage clients, provide detailed product information, and identify opportunities to meet their insurance needs. Your expertise will guide clients through options, resolve concerns swiftly, and maintain long-term relationships.

Responsibilities:

• Engage with clients to understand their health insurance needs and preferences.
• Provide comprehensive product information and recommend suitable solutions.
• Consult with clients to tailor insurance plans that meet their individual requirements.
• Proactively identify sales opportunities and promote additional products or services.
• Resolve client concerns and complaints promptly and effectively to ensure satisfaction.
• Maintain accurate records of client interactions and transactions.
• Adhere to communication protocols, guidelines, and compliance standards.

Qualifications

Required Skills:

• Strong sales and customer service skills with a proven track record of exceeding targets.
• Excellent verbal and written communication abilities.
• Experience in an inbound call center, sales, or customer service role is essential.
• Ability to work independently and collaboratively in a dynamic, fast-paced environment.
• Must complete a free 4-hour Federally-Facilitated-Marketplace (FFM )Certification from portal.ems.gov before starting training.

Certifications & Experience:

• Active Life & Health Insurance License from the state of Ohio.
• 1 year of experience selling Healthcare marketplace plans is a plus.
• Willingness to obtain any of the following Non-Resident State licenses: AL, AR, AZ, GA, IN, KS, Ml, MO, MS, NC, OH, OK, SC, TN,TX,VA
  • Expense is covered by employer.

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Additional Information

• Other Requirements:

* Prolonged periods of sitting at a desk and working on a computer.
* The position requires visual focus and concentration in front of a computer screen for the duration of the shift.

Technology Requirements:

  * 6Mbps internet speed
  * Headset with built-in microphone

All your information will be kept confidential according to EEO guidelines.