Trex Company, the world’s number one decking and railing brand, and leader in high-performance, low-maintenance outdoor living products, is seeking a Customer Loyalty Advocate to be the voice of the customer within the company.
Help us deliver what’s next in outdoor living by ensuring every customer’s experience is exceptional because we deliver consistently outstanding, personalized and concierge-style customer service.
As our next Customer Loyalty Advocate, you are a skilled customer service representative or customer care representative who provides support and world-class customer service to our high-end clientele. You have a true passion for customers and creating connections with others. You are comfortable in an office or call center setting, providing customer support, answering product and service questions, sharing information about Trex products and services, and you have a passion to help customers create their dream outdoor living space.
Talented employees are just one of Trex Company’s trademarks. This is your chance to work for a company consistently awarded recognition for market leadership and innovation. Trex outdoor living products offer significant design flexibility with fewer ongoing maintenance requirements than wood, as well as a truly environmentally responsible choice. Trex decking products contain 95 percent recycled content and we are one of the largest plastic scrap recyclers in the U.S. Our organization kept more than 600 million pounds of plastic and wood scrap out of landfills last year alone.
Besides working for the company known for its recycling heritage and as a creator of amazing outdoor living spaces, Trex employees enjoy an industry-leading compensation and benefits package, bonuses and incentive programs, tuition assistance, and more: trex.com/careers.
KEY DUTIES AND RESPONSIBILITIES:
Required Skills Required Experience
KNOWLEDGE, SKILLS, AND ABILITIES:
The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under supervision.