About the Role:

CardioClinic in Houston, TX is looking for a friendly and organized Healthcare Front Desk Representative to be the welcoming face of our practice. This is a fantastic opportunity to join a dedicated medical team where your people skills and attention to detail make a real difference in patients' lives every day.

Responsibilities:

Greet and check in patients in a warm, professional manner upon arrival

Schedule, confirm, and manage patient appointments using medical scheduling software

Verify patient insurance eligibility and collect co-pays at time of service

Maintain and update accurate patient records and demographic information in the EMR system

Answer and route incoming phone calls, respond to patient inquiries promptly

Coordinate referrals and communicate with insurance providers as needed

Ensure the front desk and waiting area remain organized and welcoming

Requirements:

High school diploma or GED required; medical office training or certification a plus

Prior experience in a medical or healthcare front desk role preferred

Familiarity with EMR/EHR systems and medical scheduling software

Knowledge of insurance verification, co-pays, and basic medical billing

Strong communication and interpersonal skills with a patient-first attitude

Ability to multitask and stay organized in a fast-paced clinical environment

Bilingual (English/Spanish) a plus in the Houston market

About Us:

CardioClinic is a trusted cardiovascular care provider serving the Houston, TX community with a commitment to exceptional patient outcomes and compassionate care. Our patients choose us for our expertise, and our team members stay because of our supportive, collaborative work environment. Join a clinic where your contributions are valued and your career can grow alongside our mission to keep hearts healthy.