HealthFitness has a great opportunity for a FITNESS PROGRAM MANAGER at our client site in Fort Worth, TX (site location is just southwest of downtown Fort Worth just on the south site of I30). In this position, you will be responsible for managing and directing all operational aspects of the Hospital's on-site fitness program ensuring the highest level of participation, results achievement and customer satisfaction in the delivery of programs and services. You will be responsible for contract compliance; development of and adherence to the strategic business plan; staff supervision, training and development; design and facilitation of a variety of health & fitness programs; and various administrative duties including developing outcomes focused management reports.  You will also implement and instruct individual and group fitness programs, provide floor supervision, fitness testing, exercise prescriptions, and orientations. 

DUTIES & RESPONSIBILITIES:

• Carries out supervisory responsibilities in accordance with HealthFitness policies, procedures and applicable laws including recruiting, orienting, training, evaluating, developing and planning the succession of associates. Plans, assigns and directs work assignments to ensure staff remain challenged and productivity is maximized; provides training and development opportunities to promote and encourage career growth.
• Ensures all staff is properly trained and hold appropriate certifications necessary for safe and effective program delivery; provides continuous feedback and coaching to all program staff to ensure quality of all programs and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.
• Leads regular individual and group staff meetings to ensure associates are informed about HealthFitness, client and program events, initiatives and status.
• Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.
• Ensures contract compliance. Manages client relationship to ensure that high customer satisfaction is maintained and HealthFitness value is reinforced.
• Develops and implements the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives.
• Prepares and manages operating budget. Ensures expenditures are made in accordance with applicable policies and procedures.
• Manages the development of outcomes focused programs to meet client objectives; interfaces with client company management and peripheral departments as appropriate to assess client needs and identify HealthFitness programming solutions.
• Tracks participant and program data for measurement of individual and program goal achievement, outcomes and results; creates outcomes focused management reports based on the identified business plan goals and objectives.
• Directs the implementation of fitness center based individual and group fitness programs, health education activities, motivational programs and special events; coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate. General oversight and management of Fitness Center(s) operations.
• Manages all fitness center program activities in accordance with HealthFitness operational, quality, safety and service standards.
• Coordinates marketing and communications to maximize program engagement, bringing in HealthFitness Corporate support as appropriate.
• Maintains accurate records and ensures confidentiality of data collected during health assessment and health promotion/membership activities in accordance with HealthFitness requirements, including if applicable file transfer, processes, collaborating with related suppliers and/or storage.
• Other duties as needed/assigned.

EDUCATION, EXPERIENCE & CERTIFICATIONS:

REQUIRED:

• 1-3+ years related industry experience.
• Bachelor’s Degree in a related field.
• Current First Aid and CPR/AED or BLS certification through the AHA or Red Cross.
• Ability to teach a variety of group exercise class formats.
• Ability to lead, manage and operate a fitness center.
• Strong interpersonal and customer service skills including the ability to motivate others.
• Ability to effectively organize and prioritize work demands.
• Computer proficiency in MS Office including at minimum Word, Excel and Outlook.
• Proficiency in fitness assessment and exercise prescription.

PREFERRED:

• Previous supervisory experience.
• Personal Training Certification from ACE, ACSM, AFAA, NSCA, or NASM.
• Industry recognized Group Exercise certification.
• "Start-up" experience.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability. 

Required Skills Required Experience

• Excellent verbal and written communications
• Ability to work independently with a high level of accuracy and precision in daily work
• Display a sense of urgency and ability to work under pressure
• Well organized, Multitasker, and detail-oriented
• Computer competency, specifically with Microsoft Office products such as Word Processing and Excel
• Basic math skills, problem-solving skills, and memory retention association skills
• 2 years of sales or customer service experience is preferred
• College degree or equivalent is preferred