Front Desk Attendant - Harvard University (Cambridge, MA) Part-time; up to 25 hrs/wk Hiring for all shifts

Harvard Recreation , managed by HealthFitness is looking for Front Desk Attendants to join the recreation team at our Harvard University client site located in Cambridge, MA. In this position, you will greet, check-in and assist customers; provide program information, services, membership and ensure the highest possible level of customer service and participant satisfaction. This is a part-time position working up to 25 hrs/week with a flexible schedule.

* Shifts: Evening hours vary between 2PM-11PM & Weekend hours between 10AM-8PM

What you'll be doing

• Greeting, checking-in and assisting customers, provide program information services and membership information.
• Assist with all member service desk administration and processes, answer phones, and process membership enrollments.
• Efficiently responds to client and participant requests, comments or concerns and brings issues to timely and appropriate resolution.
• Participates in membership drives to acquire new participants and enroll new participants.
• Collects membership fees and performs related recordkeeping.

What you’ll need to have

• High School Diploma or GED required.
• Previous customer service experience a plus.
• CPR/AED/First Aid certification from American Heart Association, American Red Cross or American Safety & Health Institute required within 60 days of hire.

ABOUT US

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

You may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 800-636-3304 or jobs@hfit.com for assistance.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces Award winner for third consecutive year. The award is based exclusively on Trustmark associate responses to an anonymous survey. The survey measured 15 key drivers of engaged cultures that are critical to the success of an organization.

Keywords: customer service, entry level, receptionist, administrative assistant, clerk, greeter, salon, team member, agent, representative, membership, associate

Required Skills

Required Experience