HealthFitness has a new opportunity for a part-time (approximately 8-10 hours per week) FRONT DESK ATTENDANT to join our customer service team at our client's community wellness center located in BEAUMONT, TX. As the Front Desk Attendant, you will assist with the check-in of members, distribution of towels, customer service and communication with members and guests, booking reservations, locker room duties, laundry duties, general cleaning and laundry duties within the locker rooms, promotion of activities and programs, conducting point-of-sale responsibilities, and selling and retaining memberships within the wellness center. 

DUTIES & RESPONSIBILITIES:

PRIMARY:

• Check-in member/guest into facility, using the code scanner.
• Distribute towels and locker keys.
• Exhibit knowledge of programs and services and communicate with guests accordingly.
• Answer phones and take reservations for programs and services.
• Provide information to members/guest regarding facilities/services and/or programs.
• Load/unload, fold, and stack towels, following safety regulations for handling towels. 
• Keep front desk counter clean.
• Sell pro shop items and membership activities/services through register.

SECONDARY:

• Perform membership tours and communicate information about the facility and services.
• Make phone calls to prospective, current and cancelled members.
• Assist supervisor with organizing special events.
• Responsible for new membership sales, renewals and upgrades.
• Problem solve for current members.

QUALIFICATIONS & REQUIREMENTS:

• High School Diploma or GED required.
• Previous cash handling experience.
• Experience in word processing and computer software relating to data base and desktop.
• Previous customer service experience strongly preferred.
• Flexibility in schedule.
• Current CPR/AED and First Aid certifications from American Heart Association, American Red Cross or American Safety & Health Institute required within 30 days of hire.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  EOE/AA. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Age/Disability/Veteran

Trustmark is pleased to have earned recognition from the Chicago Tribune as a Chicago Top Workplaces 2020 Award winner.

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Required Skills Required Experience