OVERVIEW: Management Science Associates, Inc., (MSA) is a diversified information management company that for over half a century has given market leaders the competitive edge in data management, analytics and technology. We are seeking an Senior Business System Analyst to join our IT/OPS division.
RESPONSIBILITIES:
- Interacts with business and user community to understand and document business requirements and processes
- Conducts business analysis and use case analysis
- Conducts business process analysis and modeling
- Present current process vs. recommended processes along with value/ROI expectations
- Works independently with users to develop business requirements, functional requirements and use cases
- Works on a team with software developers, QA, documentation, and client service, in order to ensure the timely delivery of the software enhancements / modifications to which they are assigned.
- Assists users in defining and writing both documentation and reporting requirements
- Responds to user requests for information by defining requirements, performing queries, and assisting in writing more complex specifications
- Assist in implementation plan and execution of the best practices
- Makes recommendations for resolution of gap issues
- Reviews system performance during and after implementation
Required Skills
- Requires a four-year degree in Business Administration, Industrial Engineering, Math, Information Systems or related discipline, or equivalent experience. Related post-graduate degree may substitute for up to two years of experience.
- Minimum three years’ related experience performing business systems analysis or equivalent
- Advanced understanding of the processes and environments of business functions and databases
- Knowledge of Microsoft Office products including: MS Word, MS PowerPoint, MS Excel, MS Access and MS Project
- Knowledge of industry standard Business Intelligence reporting tools such as Power BI, Micro Strategy, Tableau, Dhiva as well as MSA proprietary tools
- Familiarity with SQL and other query/reporting tools
- Analytical ability adequate to perform business modeling techniques
- Ability to relate to clients and various types of users to learn new business requirements and processes
- Ability to breakdown and document user tasks into understandable and repeatable processes
- Ability to provide process and automation improvements
- Ability to breakdown costs and validate recommended improvements
Required Experience