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Care Coordinator - Home Health

HealthFlex Home Health and Hospice

Care Coordinator - Home Health

Oakland, CA
Full Time
Paid
  • Responsibilities

    HEALTHFLEX is seeking a passionate and driven CARE COORDINATOR who strives to make a real impact for our community. By joining our team, you will be doing just that. Coordinating the care for our clients and patients is where the change begins.

    HealthFlex's mission is to improve the quality of life and well-being, one person at a time.

    ABOUT US:

    Founded by nurses who believe that healthcare begins in the home, we have been serving Bay Area communities since 2012.

    Because of our strong core values and exceptional service, HealthFlex has been awarded a “HOME CARE ELITE Top 500 Agency”, “BEST & BRIGHTEST Companies to Work For Bay Area”, and “SF BUSINESS TIMES Fast 100 & Top Women Owned Business”.

    Our patients and their families deserve the highest quality care, which we deliver with COMPASSION, PROFESSIONALISM, and EXCELLENCE.

    The ideal candidate must have great attention to detail, accuracy, ability to complete assignments in an efficient and timely manner, and work effectively with a team. They must be able to multitask, problem solve and have great customer service and communication skills.

    RESPONSIBILITIES:

    • Maintain a current patient roster with necessary information.
    • Update log books and schedule sheets (EMR)
    • Prepare weekly schedule for field staff and provides copies for distribution.
    • Assist in coordinating services provided to patients.
    • Control and monitor schedule changes.
    • Check compliance of visits 
    • Assist in coordinating follow up care for patients after they are admitted to our agency.
    • Perform phone consultations to educate patients and families on various services that are offered by HealthFlex as needed.
    • Enter scheduled visits and patient data into agency's EMR system.
    • Help perform follow up calls and confirm daily admissions.
    • Assist with quality assurance tasks.
    • Assist and support intake nurse and care coordination.
    • Collect and assess information regarding patients' status throughout the episode.
    • Facilitate multidisciplinary case conference meetings with clinical and administrative personnel to coordinate delivery of patient care.
    • Comply with accepted professional standards and principles.
    • Perform other reasonable and relevant duties and activities as delegated.

    REQUIREMENTS:

    • 1+ years of Care Coordinator/Intake/Scheduling experience in Home Health

    • 2+ years experience in healthcare

    • Organized and able to multi task meticulous documentation

    • Goal oriented, proactive and takes initiative (great performance is recognized and rewarded)

    BENEFITS:

    • 100% company paid Medical, Dental, Vision with our company CORE plan

    • Paid Time Off (PTO), Sick Pay, Holiday Pay

    • 401k with company matching

    • Life insurance

    • Employee Discount Program

    • Gym Reimbursement Program

    • Convenient business hours Monday-Friday (9am-5pm)