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ABOUT US

Fieldprint, Inc. provides Livescan Fingerprinting; Fingerprinting Enrollment Services; Form I-9 Section 2 Completion; Badge Photography and Processing; and Fitness Determination and Adjudication services for corporations, non-profits and federal, state, tribal, and local government sectors. We are the only fingerprinting provider that is ISO 9001:2015 Quality Management System certified. Our processes, innovative technology and unsurpassed customer service allow us to attract and retain the world’s best and most demanding companies as clients.  

 JOB DESCRIPTION

Fieldprint call center representatives take incoming calls from customers and clients relating to our electronic fingerprinting and identity management services.  Occasional light travel opportunities for mass fingerprint collection may be available. 

This is a full time position and the available shift is 8:00 AM to 4:00 PM, Monday-Friday. 

This is a temporarily remote position due to COVID-19.

RESPONSIBILITIES

• Receive incoming calls regarding fingerprinting requests
• Determine locations via phone/computer for fingerprint collection
• Follow up with fingerprinting site vendors to obtain all related documentation
• Prepare and send welcome packets to new clients
• Process fingerprints and channel to the appropriate agency
• Monitor and maintain call center telephone line

REQUIRED SKILLS

• Excellent phone, computer, and administrative skills
• Must have a professional and positive attitude and the ability to work in a fast paced environment
• Proficiency in Microsoft Office suite, including Word and Excel
• Excellent customer service skills required

EDUCATION

The candidate we are seeking will have a high school diploma or equivalent.

BENEFITS

• Comprehensive benefits package
• 401 (k) plan with company match
• Paid time off and paid holidays!
• Casual, smoke free work environment
• Flexible shift availability
• Paid training program / internal employee development

ADDITIONAL INFORMATION

For consideration, please apply below.

All candidates are subject to a drug test and a background screening.

EOE M/F/Disabled/Veteran

Required Skills Required Experience

DUTIES/ESSENTIAL JOB FUNCTIONS

• Walk, bend, reach, stand, push, pull, stoop, squat, grasp and lift up to 65 lbs to accomplish the following work
• Order parts and supplies in accordance to stocking levels and maintenance needs, following corporate purchasing guidelines
• Generate, receive and purchase orders and invoices on purchases
• Adjust stocking levels to meet demands
• Counts, sorts or weighs incoming orders to verify receipt
• Set up and perform inventory measurements at company mandated intervals
• Process shop paperwork and mailing in a timely manner
• Closes and files preventative and corrective work orders
• Regular, sustained attendance
• Other duties as assigned.