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Healthcare Assistant Facilities Administrator

Serenity Home Care Facilities LLC

Healthcare Assistant Facilities Administrator

Menifee, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Flexible schedule

    Paid time off

    Locations: Lake Elsinore & Menifee

    We are seeking a highly organized, resilient, and hands-on Administrative Assistant to support the Administrator and clinical leadership in running compliant, 6-bed Intermediate Care Facilities for individuals with developmental disabilities and skilled nursing needs (ICF/DD-N). This is not a desk-only role — the right person moves fluidly between the office, the floor, and the community. Hands on clinical experience is a MUST.

    Core Responsibilities

    Scheduling & Staff Coordination

    Build and maintain Direct Care Staff schedules across both facilities

    Adjust coverage in real time for call-offs, no-shows, and leave — including nights and weekends

    Supervise and support Direct Care Staff; help hold the team to performance and documentation standards

    Compliance & Regulatory Support

    Support ongoing compliance with Title 17, Title 22, 42 CFR Part 483 (Conditions of Participation), and Lanterman Act requirements

    Respond to and help manage CDPH/state surveys when the Administrator is unavailable, including Life Safety and Emergency Preparedness reviews

    Assist with Plans of Correction, corrective action tracking, and audit readiness

    Help maintain resident records, MARs, and required documentation in our EMR/eMAR system

    Clinical & Resident Support

    Pass medications (per facility policy and training)

    Coordinate and transport residents to medical, psychiatric, and dental appointments. etc

    Support IDT/IPP processes and follow-through on care plan items

    Cover shifts when needed

    Communication & Advocacy

    Serve as a reliable point of contact with Inland Regional Center service coordinators, case managers, families, and conservators

    Communicate clearly and professionally by email and verbally, often on tight timelines

    Support IDT meetings and documentation of resident care coordination

    Training & Development

    Assist with new-hire orientation, in-service training, and competency check-offs

    Reinforce specialized care procedures (G-tube, ostomy, catheterization, wound care, blood glucose monitoring, oxygen delivery) consistent with facility protocols

    Community & Enrichment

    Plan, create, and lead resident outings and community integration activities

    Coverage

    Cover Direct Care shifts as needed (Hands on)

    Participate in the on-call rotation every other weekend

    What This Role Really Demands

    Our homes serve medically and behaviorally complex residents in a heavily regulated environment. The ideal candidate stays calm when a weekend call-off collides with a scheduled outing and a surveyor at the door. You'll need to switch between spreadsheet and bedside without losing either. If you're someone who follows through, documents as you go, and treats compliance as care rather than paperwork, you'll do well here.

    Requirements

    Prior supervisory experience (required)

    Experience in a healthcare facility (required)

    Strong written and verbal communication skills

    Valid California driver's license and ability to safely operate a wheelchair-accessible van

    Reliability, flexibility, and sound judgment under pressure

    Willingness to work on-call every other weekend and adjust hours to facility needs

    Preferred

    Experience in an ICF/DD, RCFE, group home, or skilled nursing setting

    Familiarity with IRC/regional center processes and Lanterman Act services

    Current medication administration training and CPR/First Aid