Healthcare Services & Clinician Coordinator

ABA Squad Inc

Healthcare Services & Clinician Coordinator

St. Louis, MO
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    About ABA Squad

    At ABA Squad, we believe every child deserves compassionate, effective care—and every team member deserves to feel supported and empowered.

    We deliver high-quality behavior therapy services and take pride in our collaborative, mission-driven culture.

    We’re hiring a Healthcare Services & Clinician Coordinator who is organized, proactive, and passionate about helping others. In this key role, you’ll coordinate client schedules, support staff onboarding, and help keep daily clinic operations running smoothly.

    Key Responsibilities

    Client Scheduling & Support

    Coordinate schedules with families, including parent orientations and first supervision sessions

    Confirm and update biweekly schedules for clients and staff

    Enter all confirmed sessions and schedule changes into our scheduling system

    Monitor communication channels (Google Voice and Microsoft Teams) and respond to families and staff

    Identify therapist coverage for client cancellations to ensure continuity of care

    Find opportunities for therapists to sub in when clients cancel

    Complete weekly session reconciliation and communicate patterns to clinicians

    Maintain updated clinic files

    Collaborate with other administrative departments to ensure efficient clinic operations

    RBT Onboarding & Certification

    Assign 40-hour RBT training modules to new hires

    Check daily progress and update the Behavior Therapist (BT) process spreadsheet

    Contact new hires every Monday, Wednesday, and Friday to gather updates and provide support

    Escalate to HR and leadership if training deadlines may not be met

    Notify HR and Clinical Director when training is complete to continue onboarding

    Coordinate competency assessments with a BCBA

    Submit RBT application to the Behavior Analyst Certification Board

    Schedule RBT exam and distribute study materials

    Coordinate RBT study groups and announce certification completions to the team

    Clinic Operations & Administrative Tasks

    Purchase necessary clinic supplies and materials

    Maintain inventory and retrieve materials from clinicians as needed

    Ensure clinic cameras are functioning properly

    Maintain clean and organized therapy areas

    Coordinate with vendors for clinic maintenance

    Distribute and retrieve clinic keys for onboarding/offboarding

    Complete tasks assigned by the CEO or Clinical Director

    Qualifications

    High school diploma or GED required

    Experience in healthcare, scheduling, or administrative support preferred (ABA experience is a plus)

    Strong communication and organizational skills

    Comfortable using digital tools like Microsoft Teams, spreadsheets, and scheduling software

    Self-motivated, adaptable, and team-oriented

    Why Join ABA Squad?

    Mission-driven team with a supportive, collaborative culture

    Structured onboarding and leadership support

    Clear paths for professional development and career growth

    Opportunity to make a real impact in the lives of children and families

    Benefits

    Health, Dental, and Vision Insurance

    401(k) Retirement Plan

    Paid Time Off (PTO) and Paid Holidays

    Supportive Work Environment

    Career Growth Opportunities

    Ready to join a purpose-driven team that values your work? Apply now and start your journey with ABA Squad.