Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Key Responsibilities

PROGRAM LEADERSHIP & OVERSIGHT

Lead all HealthLink operations including Prescription Assistance (RxAssist), diabetes and blood pressure programs, nutrition and chronic disease education, and senior voucher enrollment.

Ensure compliance with HIPAA standards and maintain accurate electronic health records.

Capture and track program data in the organizational database system.

Provide oversight and coordination for the Doc-On-the-Spot clinic and all visiting specialty clinics.

SUPERVISION & STAFF MANAGEMENT

Supervise the Doc-On-the-Spot staff and all HealthLink program staff, including Medical Advocates.

Provide training, leadership, mentorship, scheduling, evaluations, and performance oversight.

HEALTHCARE PARTNERSHIPS & COORDINATION

Serve as primary liaison to Lions Eye Clinic, Doc-On-the-Spot, UAB partnerships, Hear Here, Five Horizons, and additional healthcare partners.

Hold quarterly coordination meetings with Doc-On-the-Spot, UAB, and partner providers.

Provide onboarding and orientation for rotating physicians, podiatrists, specialists, and visiting clinical teams to ensure smooth integration and clear communication.

TRAINING & EDUCATION

Coordinate diabetes management classes, nutrition education, and chronic disease workshops.

Provide trainings to HealthLink staff and partner agencies as needed.

FISCAL & ADMINISTRATIVE RESPONSIBILITIES

Manage program budget and purchasing.

Provide accurate data to the Development office for grant reporting (non–grant-writing role).

WORK EXPECTATIONS

Maintain professional relationships across partner agencies and clinical networks.

Coordinate treatment teams and visiting clinical groups using the Doc-On-the-Spot clinic or other medical programs on site.

Provide orientation, introductions, and facility walkthroughs for new clinical partners and their teams.

Coordinate/support with continuous coverage of the front desk area as needed, ensuring a welcoming and efficient environment.

Perform basic administrative duties, including phone management, filing, communication support, mail-outs, and general office operations.

Must live within a reasonable commuting distance.

Occasional evening or weekend work for special events or clinical needs.

Perform all other duties as assigned.

Qualifications:

REQUIRED

Medical or nursing degree (or equivalent credential).

Current CPR certification.

Minimum 3 years of healthcare experience.

Knowledge of medical terminology and chronic disease management.

Experience supervising staff.

Proficiency with electronic health records and databases.

Strong communication, organizational, and leadership skills.

Knowledgeable in basic medical terminology.

PREFERRED

Experience in nonprofit or community health settings.

Familiarity with prescription assistance programs and chronic disease resources.

Experience in Grant writing or Medical Correspondence.

ADA Physical Requirements

Ability to sit, stand, and walk for extended periods.

Ability to lift up to 25 lbs.

Clear verbal communication.

Reasonable accommodations may be made to support essential functions.