We are looking for a fun, passionate and motivated Studio Manager to join our leadership team to oversee our Back Bay and Cambridge Healthworks locations! If you love working with others, believe in promoting a healthy and active lifestyle by providing a world class fitness experience, then this is the job for you!

Key Responsibilities:

Member Experience

Manages group fitness programs and schedules at Back Bay and Cambridge Healthworks club locations; ensuring we are meeting the needs and fitness goals of our members and prospective members;

Conducting ongoing industry analyses to ensure that our program is competitive;

Analyze instructor availability and class performance to maximize class utilization;

Analyze and respond to member feedback and propose changes to the program as necessary;

Build relationships with members and instructors;

Assist in growing the member and instructor group fitness community.

Instructor Community

Research, plan and provide continuing education opportunities to instructor staff;

Develop a culture of continual constructive feedback and open lines of communication with instructors;

Ability to provide constructive feedback and demonstrate accountability strategies to keep the instructor team focused;

Promote Healthworks Group promotions and happenings around all clubs so that instructors are informed and can cross promote other events throughout the clubs;

Host a minimum of two yearly open auditions;

Assist in on-boarding new instructors, instructor retention, as well as instructor evaluations and documentation if necessary;

Responsible for holding instructors accountable to all aspects of their position;

Oversee instructor subbing system and policies.

Financial

Manage each club's individual group fitness budget;

Manage special events budgets and coordinate across clubs when hosting promotional events, special classes, etc.;

Ability to analyze key metrics and present opportunities for improvement based on data;

Manage payroll and instructor pay rates.

Managerial

Conduct daily studio walk-throughs, including equipment maintenance and equipment inventory, to ensure that each studio is in pristine condition;

Analyze class counts to track participation and propose changes to the group fitness schedule to optimize utilization;

Extremely detail oriented, organized and resourceful;

Ability to work autonomously and in group setting;

Assist in market research and new program development;

Team player who approaches challenges in a creative and positive manner;

Flexible and able to help when and where needed;

Plan and execute events and promotional materials while working closely with the Marketing team;

Lead by example as a leader in the studios.

Qualifications:

At least one-year of group fitness related experience;

A thorough understanding of exercise and industry trends;

Group fitness certification and experience teaching various group fitness formats;

Commitment to providing top notch customer service and delivering an exceptional class experience;

Exceptional interpersonal skills and the ability to work with diverse individuals and groups;

Ability to deliver feedback and hold other's accountable to their actions and performance;

Organized, flexible and resourceful;

Ability to travel between multiple locations;

Computer savvy and proficient in Microsoft office;

Team player who approaches challenges in a creative and positive manner;

Enthusiasm and passion for fitness and inspired by and committed to the Healthworks Group vision, mission and core values;

A willingness to work some weekend, evenings and holidays as needed.

Education:

Bachelors or Masters in Exercise Physiology or relevant education/experience;

Current CPR/AED Certifications;

Current Group Fitness Certification;

Additional certifications a plus.