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Heating Oil/Energy Administrative Assistant

ECI Comfort

Heating Oil/Energy Administrative Assistant

Langhorne, PA
Part Time
Paid
  • Responsibilities

    Fuel Your Passion: Join our heating oil department to assist in our quest to go green!

    ECI Comfort is a growing, independent family-owned business located in Langhorne that provides HVAC and energy services throughout the Delaware Valley. We are looking for qualified individuals to continue our business's success by focusing on ethics, professionalism, and quality.

    As a Heating Oil Administrative Assistant, you will be an integral part of our office team, providing essential support for our heating oil customer service and administrative operations. You will handle customer inquiries, assist with scheduling, and perform various administrative tasks to ensure smooth and efficient office operations.

    Please note that this will likely start as a part-time job with the potential to transition into a full-time position. We will provide on-site training and learning opportunities - you do not need to be experienced in energy and HVAC. This position will work in the office with flexibility to work remotely when need be.

    How You'll Help Grow Our Energy Department:

    Customer Service:

    Answer and respond to customer inquiries via phone and email.

    Provide information about our heating oil programs, pricing, and delivery schedules.

    Assist customers with placing orders, processing payments, and managing their accounts.

    Administrative Support:

    Manage and maintain accurate records of customer accounts and transactions.

    Schedule and coordinate heating oil deliveries and service appointments.

    Assist in preparing and sending out invoices, marketing information, and other communications.

    Team Collaboration:

    Work closely with the sales/marketing and service teams to ensure seamless communication and coordination for heating oil customers.

    Assist with special projects and tasks as needed.

    Provide administrative support to the oil and office team, including scheduling meetings, tracking data, making and answering phone calls, and more.

    Assist in the development and implementation of marketing strategies to promote our energy/heating oil sector and drive business growth.

    Periodically attend community events to increase brand awareness and customer engagement - we’re looking for a social butterfly!

    Periodically attend trade shows/conferences to increase your knowledge of the energy industry.

    Support the transition of the oil department into a modern "green" liquid fuels company by actively participating in sustainability initiatives and promoting energy-efficient solutions.

    Is This You?

    A degree? Great! No degree? Also great! If you’ve got the spirit and the skills, we’re listening.

    Strong administrative skills with attention to detail and the ability to multitask effectively.

    Excellent communication and interpersonal skills, with the ability to collaborate across teams and interact with customers.

    Proficient in everyday technology with a flair for creativity and problem-solving.

    Pumped about pushing our oil department into the green future, prioritizing energy efficiency and customer comfort.

    Comfortable and excited about being on video to promote our company and inform our customers.

    Ready to work in our Langhorne, PA office with flexibility for periodic remote work.

    Perks:

    Be part of something big - a move towards a cooler, greener planet.

    Start part-time, with a clear path to a full-time position.

    A culture so cool, your friends will wish they were you.

    Pay that grows as you do + benefits to make you smile.

    A chance to be a cornerstone in a family-owned business that values ethics and excellence.

    Hands-on experience and training in the fields of sales, marketing, and energy

    ECI Core Values:

    Pursuit of Excellence - Delivering Excellence in Everything We Do

    Teamwork - Great People Serving Great Customers

    Thirst for Knowledge - Getting Better Every Day In Every Way

    “GSD” - Get Shit Done

    Join Us If:

    You're not just looking for a job; you're looking for a calling. If you're eager to make a difference, ready to learn, and driven to “Get Shit Done,” we can't wait to meet you.