Service Apprentice, Central Region (2530) Service Apprentice, Central Region (2530) Schaumburg, Illinois, United States · Tech Support · 2530 Description JOB SUMMARY Entry level press technician position. Basic mechanical / electrical apptitude advantageous for position. Mechanical / electrical knowledge does not need to be limited to printing equipment. Must be willing to travel extensively. Basic computer skills are important. 3 year program. Successful completion would result in a functional field service representative. Requirements ESSENTIAL DUTIES Building upon mechanical and electrical knowledge. Responsible for grasping the concepts and theories related to mechanical/electrical processes which are taught in the apprenticeship program. Working with Field Service Personnel. Assistant to journey workers during the performance service on Heidelberg equipment, both in the field and in Heidelberg facilities. Work with the installation and maintenance team to install and maintain demo room equipment. Learn customer service skills. Reporting - Must be able to grasp reporting procedures related to time keeping, and activity reporting. Must be able to make travel arrangements when needed. Regular attendance and timeliness is expected. There may be times that overtime or weekend work will be critical functions of the job. Overtime, if applicable, must be approved in advance. Other duties are assigned as needed by the jobholders supervisor. TRAVEL Frequently (34-66% of the time) MINIMUM QUALIFICATIONS High School Diploma or equivalent Over 1 year up to and including 3 years of work related experience SKILLS REQUIRED Basic personal computer skills Microsoft Excel Microsoft PowerPoint Microsoft Word Microsoft Outlook Benefits COMPANY BENEFITS 401(k) Pre-Tax Savings Plan Medical, Vision and Dental plans offered Short-Term & Long-Term Disability Coverage 9 Company paid holidays Sick and Personal paid time off ADDITIONAL INFORMATION Heidelberg USA, Inc. is a Federal Contractor, please see attached link: http://www.dol.gov/olms/regs/compliance/EO13496.htm Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. ADA: Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. OSHA: Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards . Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment. EEO/AA Statement: Heidelberg is committed to providing equal opportunity and valuing diversity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, religion or belief, national or social or ethnic origin, citizenship status, sex, pregnancy, age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status in accordance with the requirements of all applicable federal, state, and local laws. Violation of this policy by any employee regardless of position or title, as determined by the Senior Vice President of Human Resources and General Counsel, may result in discipline up to and including immediate termination. Please see the legal postings on the bulletin board for a full list of the protected categories in the state where you work.