Job Description

ABOUT HELIAE DEVELOPMENT, LLC

Heliae Development, LLC is a food and agricultural biotech company located just outside of Phoenix, Arizona, USA. Heliae is focused on researching and developing microalgae for commercial scale production of products and solutions that can have world changing impacts on some of the most important challenges facing us today. Heliae® Agriculture is on the path of understanding how a balanced soil microbiome improves plant vigor and marketable yields under stressed conditions, helping growers’ transition to regenerative agriculture practices. Find out more information about how Heliae is having a global impact at www.heliae.com.

JOB DESCRIPTION: SALES ADMINISTRATOR

Job Summary:

The Sales Administrator will be based at our Gilbert, AZ Corporate office to support approximately 10 remote field sales people. This sales team is responsible for ag sales to distributors and retailers across the country and with some international orders in Australia, LATAM, Canada and Western Europe.

The person filling this role needs to be a go-getter, mover and shaker with a can-do attitude. We need a bold, entrepreneurial-spirited individual who is willing to learn by getting their hands dirty to support a winning team and market leading company.

Duties/Responsibilities:

·         Coordinate all orders and management of orders in QuickBooks

·         Customer Service working with Sales team to ensure positive customer experiences

·         Order processing with ability to work with other internal departments such as: shipping, scheduling, margin management, and claims

·         Critically responsible for order accuracy before order is processed

·         General communication and coordination of orders/events

·         Responsible for answering direct customer phone calls and taking messages as necessary (not the main receptionist)

·         Handle all administrative functions (calendar, appointments, expense reporting, conference call appointments, etc.) for sales team

·         Customer relationship management; first point of contact for customers

·         Drive sales adoption and program training to utilize CRM

·         Assist sales team members to input data into the CRM

·         Troubleshoot and resolve technical issues within the CRM, including responding to customization requests

·         Other duties as required

Preferred Skills/Abilities:

·         Expertise in CRM software, specifically in manage CRM activities

·         Analyze sales data to identify buying & sales trends

·         Ability to discern meaning from patterns and spot trends from data

·         Attention to detail, to manage the integrity of the CRM data

·         Computer skills; including proficiency with word processing and spreadsheet programs (Microsoft Office Suite including pivot tables required)

·         Detail oriented; focused on accurate data entry.

·         Ability to work with other departments to drive sales

·         Excellent oral/written communication skills

·         Exceptional analytical and problem solving skills

·         Good organizational skills

·         Motivated/self-starter

Education and Experience:

·         7-10 years’ experience as Sales Administrator, Executive Assistant, similar positions

Physical Requirements:

·         Prolonged periods of sitting at a desk and working on a computer.

·         Must be able to lift 15 pounds at times. 

Company Description

Heliae® is a platform technology company that uses sunlight and waste carbon to produce high-value products from algae. Based in Gilbert, AZ, Heliae is leveraging its core production technology into four target markets: agrosciences, nutrition, therapeutics, and health & beauty. With a seasoned management team and world-class science, Heliae is advancing the future of the algae industry by delivering novel algae-based products to dynamic markets around the world.