Job Description
We are seeking a Help Desk Engineers to join our team! You will resolve computer-related issues for our clients. The positions are located in Merced, CA.
We have positions open for both entry-level (at least 1 year experience in helpdesk, please) or more experienced IT professionals available.
MSP experience is a plus!
Must be able to pass a criminal background check.
Responsibilities:
Qualifications:
Company Description
Mid Valley IT was founded in August 2007 on the simple philosophy that every organization, regardless of size and budget, should enjoy the success that comes from having world class IT. Our operational methods are equally simple; deliver the best quality products and services at a price that provides exceptional value for our clients. As a company we focus on providing complete outsourced technology solutions as well as consulting for organizations with internal IT staff. For all of our clients, we have become an integral and highly trusted part of their operations.
As a company we pride ourselves on listening to our customers’ needs and designing technology solutions that meet their unique requirements. We are proud to say that we have never had a customer dispute a bill, return a product, or initiate legal action against us. Our customers all feel that that even though they have outsourced their technology operations, they are still in complete control of their environments and direction.
All our services are done by our employees; we never allow access to customer networks to third party vendors, even for managed servers. We spend the time to educate our customers on changes we have made or suggest making to their systems, as well as changes outside their organization that have the potential to impact their technology program.
How we do business is responsible for the growth of our organization. Today Mid Valley IT supports thousands of users and computers spread across hundreds of work sites in California, Washington, Nevada, Utah, Arizona, Illinois, Wisconsin and Mexico.
We provide support to public agencies including local government, law enforcement and emergency services as well as supporting private sector space firms in the manufacturing, legal, transportation, communication, financial and retail spaces. We have a full product offering that includes support, management, procurement, planning, web services, forensics and legal support services.
Mid Valley IT was founded in August 2007 on the simple philosophy that every organization, regardless of size and budget, should enjoy the success that comes from having world class IT. Our operational methods are equally simple; deliver the best quality products and services at a price that provides exceptional value for our clients. As a company we focus on providing complete outsourced technology solutions as well as consulting for organizations with internal IT staff. For all of our clients, we have become an integral and highly trusted part of their operations. \r\nAs a company we pride ourselves on listening to our customers’ needs and designing technology solutions that meet their unique requirements. We are proud to say that we have never had a customer dispute a bill, return a product, or initiate legal action against us. Our customers all feel that that even though they have outsourced their technology operations, they are still in complete control of their environments and direction. \r\nAll our services are done by our employees; we never allow access to customer networks to third party vendors, even for managed servers. We spend the time to educate our customers on changes we have made or suggest making to their systems, as well as changes outside their organization that have the potential to impact their technology program.\r\nHow we do business is responsible for the growth of our organization. Today Mid Valley IT supports thousands of users and computers spread across hundreds of work sites in California, Washington, Nevada, Utah, Arizona, Illinois, Wisconsin and Mexico.\r\nWe provide support to public agencies including local government, law enforcement and emergency services as well as supporting private sector space firms in the manufacturing, legal, transportation, communication, financial and retail spaces. We have a full product offering that includes support, management, procurement, planning, web services, forensics and legal support services.