Top Required Skills & Years of Experience • At least 1 year of experience working with digital tools, systems, or platforms with a demonstrated ability to quickly learn new technologies. • At least 6 months of experience in a customer service or client-facing role, with proven success in resolving issues and building positive relationships. • At least 6 months of experience working in team-based environments, actively contributing to shared goals and engaging in open communication with colleagues.

Other required Skills: • Experience providing IT support in a professional setting • Experience working with Microsoft Office Suite • Experience providing identity management administration • Experience working with a web-based ACD system

Candidates must be CURRENT WI residents. No relocation is allowed. This position requires to be onsite.