Top Skills & Experience: 1-2 years experience in the following

• Serve as a customer service data reporting contact for schools and districts in Wisconsin.
• Create, oversee and monitor requests, incidents, and problem resolution using user support "ticketing" software.
• Work with school districts to help them understand how to use WISEdata and WISEdash for data reviews.
• Openness to presenting training sessions, even better if experienced with doing so

Nice to have skills:

• Understanding of application programming interface (API) technologies
• Knowledge of data warehousing and reporting
• Assist WISEdata product owner in identifying state reporting process improvements through business process analysis.
• Provide on-site or virtual training when appropriate.

Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. 100% Remote within the state of WI