Help Desk Analyst
On-site – Oklahoma

We’re looking for an experienced Help Desk Analyst to provide IT support across hardware, software, and network systems. This role will troubleshoot end-user issues, perform installations and upgrades, manage user accounts, and contribute to larger IT projects.

What You’ll Do

• Support end users with technical issues (hardware, software, O365, Azure AD, Windows Server).

• Troubleshoot and resolve IT problems, escalating when needed.

• Perform system updates, installations, and preventative maintenance.

• Document processes and maintain service desk records.

What We’re Looking For

• 5+ years in a help desk/desktop support role.

• Strong troubleshooting and communication skills.

• Experience with O365, Azure AD, Windows Server, and hardware support.

• Associate degree in Computer Science (or equivalent experience).

• Professional certifications a plus.

Details

• Full-time, Monday–Friday (day shift; some additional hours/weekends as needed).

• Up to 30% travel may be required.

• Competitive pay + benefits (medical, dental, vision, PTO, 401k, and more).

• U.S. work authorization required (no sponsorship available).