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Help Desk Support Admin, On

H

Hospital Network with Accreditation and Stability

Help Desk Support Admin, On

West Haverstraw, NY
Full Time
Paid
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  • Responsibilities

    Job Description

    Job Description

    _ Great Opportunity with a Very Stable Rockland County Based Company._

    _ Newly Created role due to recent-current Company Expansion._

    _ Collaborative-Team Based Environment. History of Internal Promotions._

    Desired Skills/Experience:

    • Experience working for a high-urgency-culture type firm with solid proven help desk support skills (desk side support and remote support.
    • Must have Strong-Professional-Articulate Oral Communication skills.
    • Experience Supporting remote employee desktop access/virtual desktop troubleshooting connectivity
    • Experience supporting Office 365 (o365 office365) for on-site and remote employees;
    • Experience with any of the following: working backup or junior windows admin; Outlook and MS Office Support (Office 365), Experience with network connectivity troubleshooting for remote and on-site employees; Cisco and/or VMware and/or Firewalls and/or File/Data back up and restores.
    • Experience with Mobile Device and related Wi-Fi Connectivity and support
    • Ready and willing to work in a role with very frequent user support and user interaction (prioritizing phone and email end user requests; technical issue resolution due to user error or computer/PC error; documentation of user issues and logging/tracking/documenting support calls-emails along with resolutions and current status)
    • Experience using a help-desk-logging or ticketing system is preferred.
    • Experience working in a similar role for a Healthcare or Hospital type organization is a plus.
    • _ Preferred: Training/certification (A+, Network+, MCP, MCSE, CCNA, CCNP, ASA, VCP, etc.) and-or College Degree in Computer Science or a similar field is preferred._

    _ Very Good Salary and Excellent Benefits._

    _ Call or Apply today!_

    Company Description

    Modern Workplace philosophy with a focus on end results. Culture of using the best available technology to solve and improve the quality of life for real-time patients with chronic illnesses and diseases. Our people enjoy making a real difference and helping the lives of others.

    Company Description

    Modern Workplace philosophy with a focus on end results. Culture of using the best available technology to solve and improve the quality of life for real-time patients with chronic illnesses and diseases. Our people enjoy making a real difference and helping the lives of others.