Job Description

TITLE: Universal Banker

LOCATION: Sioux City, IA

DEPARTMENT: Retail

POSITION SUMMARY:

This person is a front line employee that will handle retail loan applications from start to finish, may open new deposit accounts & will have a cash drawer assigned to them. They will assist all Heritage Bank customers achieve financial success by servicing retail loan applications, account inquiries, product information and transactions. They will refer the customer to the right Heritage Bank employee to assist them when applicable.

PRIMARY DUTIES & RESPONSIBILITIES:

1. Has detailed knowledge of all deposit accounts including business accounts and IRA products to accurately and efficiently help customers with all their account needs as well as provide training and a high level of support to the customer service department. This may vary by branch needs.

2. Process retail loan applications, perform closings and maintain their own consumer loan portfolio including past due loans.

3. Compliance with all applicable banking regulations

ROLE QUALIFICATIONS:

Education

1. HS Diploma or equivalent.

Experience

1. Previous experience in banking or other comparable field, such as sales and/or cash handling or customer service.
2. Bilingual Spanish a plus.

Heritage Bank offers a competitive compensation and benefits package to include health, dental, vision, life, LTD, STD, supplemental insurance, 401k, Roth, 10.5 paid holidays, lots of PTO, and company ownership through our Employee Stock Ownership Plan!

Company Description

At Heritage Bank, we're not all "About Us." We are about you... our customers, our communities and our employees. Heritage Bank's mission is to help people succeed financially. Specifically, that means: Helping our customers meet their goals and achieve their dreams Supporting our communities and helping them thrive Providing a gainful and enjoyable workplace for our employees Providing a sound and profitable return for our investors Our products have evolved along with the communities we serve. With $400 million in assets and 7 offices in throughout Minnesota, Iowa and South Dakota, we have grown steadily over the generations. Yet, our mission as a traditional, community-focused bank remains the same... it's our heritage. Heritage Bank is an Employee Owned Bank Equal Opportunity Employer