Job Description

JOB TITLE: Bank Teller (Full Time)

LOCATION: Willmar, MN (Spicer, Raymond, & Pennock on occasion also)

DEPARTMENT: Retail Services

POSITION SUMMARY:

Helps all Heritage Bank customers achieve financial success by assisting them with deposits and withdrawals, deposit account needs, loan payments, and other banking products/services they may need help with.

PRIMARY JOB RESPONSIBILITIES:

• Accurately processes all cash or check transactions, including deposits/withdrawals, transfers to/from accounts, loan payments or advances.
• Has working knowledge of all deposit accounts to accurately and efficiently help customers with all their account needs.
• Assists everyone who presents themselves to Heritage Bank, whether in lobby or drive-up, on the phone or via fax or e-mail, to be sure they get the help they want or need.
• Compliance with all applicable banking regulations.
• Opens & closes the lobby or drive-thru as scheduled.
• Perform other tasks as assigned.

QUALIFICATIONS:

EDUCATION

• High School diploma or equivalent.

EXPERIENCE

• Previous experience in banking or other comparable field, such as sales and/or cash handling or customer service.

SKILL/ATTRIBUTES

• Friendly, outgoing, and fun!
• Courteous and Respectful
• Versatile
• Accurate
• Good communication skills
• Dependable and Punctual
• Professional
• Confidential
• Ability to prioritize
• Flexible working schedule
• Ability to stand for extended periods of time
• Demonstrate a willingness to learn
• Demonstrate an acceptable level of knowledge regarding technology

Heritage Bank offers a competitive compensation and benefits package to include health, dental, vision, life, LTD, STD, supplemental insurance, 401k, Roth, 10.5 paid holidays, lots of PTO, and company ownership through our Employee Stock Ownership Plan!

Company Description

MISSION Helping People Succeed Financially. We see every customer as an individual and treat our customers’ businesses as our own. Our dedicated, experienced staff is there for our customers on every step of their journey. VISION AND VALUES Our vision for the future is based on our mission of helping people succeed financially. Our goal is to continue to evolve with technology to provide the best banking experiences for our customers and set them up for continued success throughout generations. We closely follow our guiding principles: Ethics We adhere to high moral principles and standards in our work and our lives. Solution We are always actively engaged as part of the solution for our customers, in whatever challenges they face. Ownership We take responsibility as Heritage Bank Owners. We own our actions and always work to be the solution. Positivity We keep our heads up in the face of adversity. We foster an environment of positive, warm energy. EMPLOYEE OWNED We believe in investing in our employees, which is why we’ve adopted an Employee Stock Ownership Plan (ESOP), where our employee owners get a stake in the company. This means we are a more committed and motivated team than the big box banks. We’re better equipped to serve you and we care about your financial success. WHY WE’RE DIFFERENT EQUIPPED TO HELP YOU We aren’t your average national bank. We see you as a partner and treat your business as our own. Which is why we have private banking services, experienced bankers that work with you, our own in-house credit coach, and more. DIGITAL-FIRST We also remain digital-forward, seeking out and adopting relevant banking technology to always offer our customers the best banking experience, digitally and beyond. ADAPTABLE Heritage Bank has learned to evolve and has overcome many things over time like the farm crisis in the 80s, the Great Recession, and the Covid-19 pandemic. During Covid-19 we adapted quickly and nimbly moving most of our staff remotely and continued serving our customers digitally. GIVING BACK Heritage Bank is committed to the communities we serve! We understand the value of reinvesting our time, talent and resources to supporting local economic development organizations and our employee-owners are personally engaged in civic groups and community events. Our purpose is to help people and businesses achieve financial success, and our commitment to this begins with giving back to the communities where we live and work. Heritage Bank offers a competitive compensation and benefits package to include health, dental, vision, life, LTD, STD, supplemental, 401k, 10.5 paid holidays, uncapped PTO, and company ownership through our Employee Stock Ownership Plan! Equal Opportunity Employer Veterans / Disabled