As an irrigation technician for HEROES Lawn Care, you will meet with customers to perform maintenance and repair of irrigation systems. Make recommendations to customers on additional products and services that may be needed as you complete a 35-point inspection of the property. You will identify potential problems and discuss solutions and services with the customer. Follows through with customers until all issues are resolved. Works with the Owner/General Manager to optimize production efficiency and ensure the highest level of customer service. Works with the office staff to be effective in scheduling and routes. Responsibilities: • Provides reliable, high-quality customer support. • Performs customer instruction on system operation and functionality. • Performs system testing and signal verification via troubleshooting if they are set up with a smart/Wi-Fi controller. • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. • Monitors and ensures the progress and completion of assigned tasks. • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. • Must have a strong work ethic. • Respond to customer’s requests and complaints, make appropriate recommendations, and advise customers on how to improve their irrigation system. • Demonstrate expertise in the maintenance and repair of irrigation systems and related components including irrigation lines, sprinkler heads, control panels, valves, pumps, etc. • Perform seasonal maintenance of irrigation systems for turn-on and blowouts. • Cross-trained in other departments for backup support. • This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice. Qualifications: • GED or high school diploma required • Two years of experience in the irrigation industry & related principles/practices required • Florida Irrigation Contractor's License course to install new irrigation systems is required. If already a licensed Irrigator no need to worry about the class • If no Florida Irrigation Contractor's License is obtained, can accept a Florida-approved, grandfathered irrigator with current continuing education credits in lieu of Florida Irrigation Contractor's License Compensation: $65,000 yearly + commission based on experience

• Provides reliable, high-quality customer support. • Performs customer instruction on system operation and functionality. • Performs system testing and signal verification via troubleshooting if they are set up with a smart/Wi-Fi controller. • Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks. • Monitors and ensures the progress and completion of assigned tasks. • Completes and submits all required task-related activities, productivity, and other documentation in a timely manner. • Must have a strong work ethic. • Respond to customer’s requests and complaints, make appropriate recommendations, and advise customers on how to improve their irrigation system. • Demonstrate expertise in the maintenance and repair of irrigation systems and related components including irrigation lines, sprinkler heads, control panels, valves, pumps, etc. • Perform seasonal maintenance of irrigation systems for turn-on and blowouts. • Cross-trained in other departments for backup support. • This job description is not a comprehensive list of all activities, duties, or responsibilities that are required of the employee for this job and is subject to change at any time with or without notice.