Greets and checks patients in at the front desk as well as performing a variety of office duties including answering phones, entering data into the computer, verifying and filing insurance, scanning charts, processing requests for medical records, billing and accepting payments. 

High school graduate or GED

Prior healthcare business office experience preferred

Demonstrated customer service skills

Experience with Electronic Medical Records

Medical terminology

Proficiency with MS Word and Excel

Required Skills Required Experience

PERSONALITY/ATTITUDE REQUIREMENTS

• Genuinely friendly, outgoing, respectful and caring
• Must be self-motivated and disciplined, able to deal with fast-paced, highly interactive work environment
• Must be positive, courteous, and enthusiastic
• Must display and live out Leading with Love qualities strongly rooted in the Dollywood Company culture by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed
• Must promote and support a “team” work environment
• Must adapt to changes easily
• Must possess strong sales skills

ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES 

• Able to hear, see and speak
• Able to understand, speak, read and write English
• Able to consistently make a friendly, positive impression
• Must have manual dexterity necessary to complete all job duties
• Able to sit and/or stand for long/short periods
• Able to constantly traverse within properties to gain access to multiple photo site locations
• Able to lift/carry up to 50 lbs.
• Able to constantly work in all outdoor weather conditions
• Able to maintain good personal hygiene
• Able to get along with other employees to work out problems and resolve conflicts
• Able to comprehend instructions and retain information
• Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Able to tolerate and effectively perform in a fast-paced, hectic environment
• Able to be flexible to handle frequent changes in priorities
• Must have the ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Able to work with a diversified work force and to maintain a good working relationship with coworkers
• Able to handle and manage large sums of money accurately and responsibly
• Able to perform basic math functions
• Able to solve problems with minimal supervision
• Able to utilize strong verbal skills