About Heyday

At Heyday, we are expert skincare every day that empowers everyone to be their best self. Before Heyday opened in 2015, we were curious why it was so challenging for consumers to look after their skin with the right routine of services and products and expert esthetician advice. Skincare is the number one daily routine behind food and there’s no trusted brand in the category. This is an exciting opportunity to join a fast-growing and energetic team that will work together to deliver creative solutions to a $100bn online category that desperately needs to be disrupted. We’re looking for talented problem solvers who lead with passion, drive continuous results, foster a growth mindset, and collaborate effectively.

Today, Heyday is an omnichannel skincare business with plans to open 300 locations by 2026, and a fast-growing digital presence aiming to innovate in skincare the same way we did with the skincare experience offline. We’ve been named “Best Facial” by New York Magazine, performed 450,000 treatments, created the largest team of talented estheticians, and collected valuable skincare data the entire way.

Oh, and the word Heyday… it means the period of your life when you’re at your prime. We believe every day should be your Heyday – we happen to start with skin.

About the Role

The Supply Chain Manager will be responsible for supporting Heyday’s inventory management, overall 3PL relationship, and supply chain logistics. They will work cross-functionally with different Heyday teams and manage external vendor relationships to deliver a great experience to our clients, and to do this with a ruthless focus on cost management. This is a remote role.

What You’ll Do

Inventory Management - Own the inventory of product + supplies at the shop level. Work with shop operations and Franchise partners to implement and refine inventory storage protocol, expected usage best practices, and provide reporting that provides timely action items. Forecast inventory quantities for external vendors + internal COGS calculations.

Manage weekly business reporting and KPIs including sales, margin, sku productivity and sell through rates

Deliver weekly reporting on critical supply and demand metrics as they pertain to our warehouse and overall supply chain

Optimize inventory and supply chain processes to ensure timely, accurate, and cost effective movement of inventory

Develop inventory best practices with a focus on increasing sales, achieving service levels and capitalizing on purchasing opportunities to minimize cost of goods

Transportation / logistics - negotiate contracts and rates with shipping lines, freight forwarders, customs house brokers, warehouse managers and related third-party logistics service providers, and must execute industry standard policies related to quality, safety, and process improvements

Manage warehouse relationships to ensure SLAs are met and spend is optimized

Ensure we are negotiating the best pricing from an administrative standpoint and utilizing our storage and resources in an optimal manner

Evaluate warehouse and supply chain partnerships and RFP when necessary to ensure cost management and scalability

Partner with the warehouse to determine best practices and process improvements as needed

Evaluate the flow and movement of inventory

The Ideal Candidate

5+ years in a supply chain/merchandising role

In depth understanding of the skincare / beauty industry and trends

Operationally minded with a keen ability to manage many moving pieces

Demand forecasting, planning and analysis experience with effective excel skills

Enthusiasm for developing systems and processes across a growing organization

Strong analytical skills and financial acumen

Experience working cross functionally within an organization

Able to multitask while prioritizing tight deadlines

Clear written and verbal communication skills

Proficiency in Microsoft Office and Google Suite

Bachelor's degree in Business, Marketing, or related field preferred

Benefits Highlights

At Heyday, we’re committed to the happiness and well-being of our employees and aim to create a workplace that fosters both personal and professional growth. Our benefits include, but are not limited to:

Generous Paid Time Off (every employee needs time to rest, recharge, and pivot the mind)

Comprehensive Health, Dental, Vision & FSA Benefits (for you & available for dependents)

Discounted Facials & Skincare Products (staff facials at $5, products at 35% off, and discounts for family & friends)

Paid Parental Leave (for any parents, with a flexible return-to-work program)

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

This is a remote position.