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Customer Service Specialist

Higby's Country Feed, Inc

Customer Service Specialist

Dixon, CA
Full Time
Paid
  • Responsibilities

    Job Description

    We are looking for a full time, honest, motivated, and focused team member to make a career with us at our thriving family-run feed store. Good judgment, attention to detail, strong work ethic, and appreciation of livestock, pets, animal care, and local agriculture are essential.

    Duties include:

    • Loading orders for customers professionally and accurately (orders include feed, hay, gates, panels, wire, troughs, and other supplies and equipment)
    • Learning about products and assisting in meeting customers’ needs
    • Providing outstanding and courteous service to all customers
    • Receiving and stocking inventory
    • Driving forklift
    • Maintaining clean and orderly premises, yard, and store
    • Communicating clearly and professionally with all coworkers, management and customers

    Skills and Qualifications:

    • High standards and commitment to excellence, particularly in the area of customer service and attention to detail
    • Effective and clear communication skills
    • Team-based approach
    • The ability to read and understand loading and receiving documents
    • Prior experience and interest in animal feed, care, husbandry, pet food and supplies, and local agriculture
    • Ability to learn quickly and retain product knowledge
    • Ability to follow directions accurately
    • Desire to physically work hard and ability to repeatedly lift bags of feed (often 50-75 lbs) and move bales of hay (100 lbs or more)
    • Strong, fit, and healthy
    • Punctual, honest, reliable, and diligent
    • Ability to work one weekend day each week (normal schedules are Sunday - Thursday or Tuesday - Saturday) and willingness to occasionally cover additional shifts when needed
    • Clean driving record and DMV printout

    Benefits:

    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Paid time off

    Schedule:

    • 10 hour shift
    • Day shift
    • Overtime
    • Weekend availability

    Supplemental Pay:

    • Tips

    Ability to commute/relocate:

    • Dixon, CA 95620: Reliably commute or planning to relocate before starting work (Required)

    Work Location: One location

    APPLY IN PERSON:

    HIGBY'S COUNTRY FEED, INC. 8470 CURREY ROAD DIXON, CA 95620