High Performing Bilingual Collector

Del Sol Furniture & Mattress

High Performing Bilingual Collector

Phoenix, AZ
Full Time
Paid
  • Responsibilities

    Del Sol Furniture is looking for experienced collectors to join our team!

    We are one of the few furniture stores that provide credit directly to our customers to help them furnish their homes.

    Are you driven, persuasive, and passionate about achieving results? We’re looking for a high-performing Bilingual Collector who thrives in a fast-paced environment, knows how to connect with people, and takes pride in delivering excellent customer service while meeting collection goals.

    Key Responsibilities:

    Contact customers with past-due accounts in a professional, empathetic, and results-oriented manner.

    Negotiate payment arrangements while adhering to company policies and federal/state regulations.

    Document customer interactions and payment agreements accurately in the system.

    Collaborate with the credit and customer service teams to resolve customer concerns and minimize delinquency.

    Consistently meet or exceed collection targets, call volume, and follow-up goals.

    What We’re Looking For:

    Bilingual (English/Spanish) – Required.

    Proven experience in collections, accounts receivable, or a similar role.

    Strong negotiation and communication skills.

    Resilience, persistence, and a results-driven attitude.

    Ability to handle difficult conversations with professionalism and empathy.

    Detail-oriented with strong organizational and documentation skills.

    Basic computer skills and familiarity with CRM or collection software.

    This is an in office position in Central Phoenix.

    Full Time

    $18 to $20 Hourly Base plus earned commission

    You can easily reach over 50k annual salary

    Flexible Schedule

    8 Hour or 10 hour shifts

    Saturdays required

    On the job training

    Position Qualifications:

    Must be Bilingual - English / Spanish

    Must be 18 years old

    Must be able to work Saturdays

    Strong communication skills over the phone required

    Benefits and Perks:

    Health Insurance, Dental / Vision

    Life Insurance

    Paid Vacation and Holidays

    Paid Personal / Sick Days

    Paid Training

    Generous Employee Discounts

    Del Sol is committed to developing long term relationships by exceeding expectations in service, product quality and credit opportunities. Through honesty, credibility, and the integrity of family ownership, we will provide genuine value and incomparable service that far surpasses our competition. Our entire team, both sales and support, will provide an exceptional experience and the highest level of professionalism through hard work, training and a sincere concern for the needs of our clients.

    This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.