Job Description

HIGHLAND MANAGEMENT GROUP is committed to employee satisfaction and driving the success of our business. We focus on talent, passion, and culture. We are the leading industry in sales, marketing, and customer satisfaction. HIGHLAND MANAGEMENT GROUP has put together a Training Program to develop our Entry Level Sales & Customer Service Specialists to train on development and management and transition into a leadership role within our company in less than 8 months. We are looking to hire 10 new Entry Level Sales & Customer Service Specialists to help expand our promotions with our Technology Clients.

POSITION DESCRIPTION:

• Training and Developing new strategies in customer relations and management

• Create status reports for all projects managed

• Ensure project components are effectively tasked, communicated, handed over and that all deadlines are met

• Strong respect for a team environment

• Ability to cultivate client and consumer relationships

UNDER THE DIRECTION OF THE SENIOR MANAGER, YOU WILL DEVELOP SKILLS IN:

• Customer Service and Relations

• Sales

• Brand Development

• Consulting

• Territory Management

• Telecommunications and Technology Services

• Interviewing

• Acting as a Liaison with Clientele

• Direct Customer Service/Sales

OUR IDEAL QUALIFICATIONS ARE:

• No Degree Required. Must have a customer service background

• Excellent interpersonal, research, and training skills

• Strong Student Mentality and willingness to learn and grow in a team environment

• Grace under pressure and good judgment in sensitive situations

• Mastery of good habits and professionalism

An entry-level customer service position at HIGHLAND MANAGEMENT GROUP will accelerate your professional development in the job market and provide you with hands-on training that will prepare you for your future career. We want to give you a rewarding, practical work experience. If you want to work at a place you love and enjoy the people and the environment, APPLY NOW!

Our team works on-site, in person where they are directly selling to our customers (Commission based).

Company Description

With our intelligent strategies and innovative approach to outreach, we have delivered our services to renowned businesses in the telecom sector, including Verizon - one of the world’s leading providers of technology, entertainment products, communications, and information. Owing to our path-breaking business development initiatives, our clients have witnessed significant growth outcomes. With over 1000 new customers gained per week, we have earned a name for being the region’s top producer while continuing to accumulate new customers for our clientele.