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Senior Business Analyst

Hilltop Holdings

Senior Business Analyst

Dallas, TX
Full Time
Paid
  • Responsibilities

    Hilltop Holdings Inc. (NYSE:HTH) is a Texas-based diversified financial holding company specializing in banking, mortgage origination, and financial advisory through its wholly owned subsidiaries, PlainsCapital Bank, PrimeLending, and HilltopSecurities. We are looking for a Senior Business Analyst that will be responsible for delivering business value through successful elicitation, prioritization, documentation, and validation of requirements for system implementations and business process improvement efforts that support multiple business lines. This role manages the business and technical requirements, user acceptance testing, training material development and delivery, and assists with facilitation of change management for all assigned projects. From initiation to completion, the Senior Business Analyst is accountable for the business requirements, facilitation and delivery of quality project deliverables, and obtaining the appropriate stakeholder reviews and sign-offs. Critical to the success of this role is the individual’s ability to manage stakeholder expectations, synthesize multiple business lines needs into a common requirement package, identify integration opportunities, control project scope, assist with facilitating business change management and communications, and escalate project risks and issues as appropriate. This role will work on multiple projects at a time with varying levels of complexity.Responsibilities:Ensure alignment of the project business and technical requirements to the project goals and objectives through effective scope alignment and relationships with project sponsors, team members, and cross functional subject matter experts and audiences.Foster productive working relationships with all project stakeholders, both business and technical team members, and effectively manage their expectations.Organize work and prioritize deliverables across multiple projects in order to achieve project delivery expectations to achieve business benefits. Manage business and technical requirements across multiple, large, complex IT and business process project initiatives utilizing the Hilltop Holdings project management framework and software development lifecycle (SDLC).Facilitate effective elicitation, documentation, prioritization and validation of solution requirements as necessary.Identify opportunities and provide recommendations for process improvements.Provide data analysis for integration requirements, reporting needs, and other functions.Facilitate requirement reviews and facilitate sign-offs with project stakeholders. Work with developers to ensure understanding of the requirements and assist with issue resolution.Facilitate user acceptance testing from creation of test scripts, stakeholder participation and completion through traceability and integration with quality assurance for tracking and validation of remediation. Develop training and change management materials and facilitate training as appropriate for the project.Ensure assigned project deliverables and milestones are completed on-time, within budget, and at the required level of quality.Diligently validate alignment with project scope throughout the project and, when necessary, work with the project manager to understand impacts of requested scope changes that impact the project timeline, budget and/or quality.Escalate critical risks and issues in a timely manner.Assist in the development, maintenance and training of the business analysis methodologies, techniques, and standards utilized by the organization.Occasionally lead and manage small to medium-sized projects from inception through stabilization utilizing the Hilltop Holdings project management and software development lifecycle (SDLC). Other functions as needed.Qualifications:Qualified candidates must have a Bachelor's degree in Computer Science, Information Systems, Business Administration or equivalent experience or education.Proficient in the use of the Microsoft Office Suite, SharePoint, and Visio.5+ years of experience developing business requirements for software development and infrastructure implementation projects of varying complexity.Ability to prioritize and manage workload for multiple, simultaneous projects.Experience delivering business requirements within multiple delivery frameworks to include waterfall, agile, etc.Experience identifying business process improvements and managing the training and change management associated with the implementation. Ability to analyze and interpret business problems to determine the best solution or course of action.Strong leadership, organization, and relationship management skills.Excellent verbal, written, and interpersonal communication skills with proven ability to interact with all levels of the organization as well as external business partners.Self-starter who is process-oriented, attentive to detail, and works well in a team environment.Experience identifying and monitoring risks, both technical and operational in nature.International Institute for Business Analysis (IIBA) Certification desired.Experience in the Financial Services industry highly desired.