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Hotel Rooms Inspector

Hilton Charlotte University Place

Hotel Rooms Inspector

Charlotte, NC
Full Time
Paid
  • Responsibilities

    The Hilton Charlotte University Place is looking for a Rooms Supervisor/Inspector to help lead our exemplary Housekeeping Staff and ensure we provide excellent customer service. If you love all things hotel housekeeping and have a strong attention to detail this is the position for you! Apply today! Responsibilities: • Oversee staff on a daily basis including, but not limited to Room Attendants, Housepersons, Public/Lobby Attendants, and Laundry Attendants • Check rooms and common areas, including stairways and lounge areas, for cleanliness and identify deficiencies are corrected and standards are met • Establish and educate staff on cleanliness, tidiness, and hygiene standards • Motivate team members and resolve any issues that occur on the job • Respond to customer complaints and special requests • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves • Participate in large cleaning projects as required • Ensure compliance with safety and sanitation policies in all areas • Perform additional Housekeeping duties as needed, including, but not limited to guest room cleaning, laundry, public area cleaning, stock replenishment, etc. Qualifications: • Work experience as a Housekeeping Supervisor or similar role • Hands-on experience with cleaning and maintenance tasks for large organizations • Ability to use industrial cleaning equipment and products • Excellent organizational and team management skills • Stamina to handle the physical demands of the job • Flexibility to work various shifts, including evenings and weekends • A high school diploma is a plus

    • Oversee staff on a daily basis including, but not limited to Room Attendants, Housepersons, Public/Lobby Attendants, and Laundry Attendants • Check rooms and common areas, including stairways and lounge areas, for cleanliness and identify deficiencies are corrected and standards are met • Establish and educate staff on cleanliness, tidiness, and hygiene standards • Motivate team members and resolve any issues that occur on the job • Respond to customer complaints and special requests • Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves • Participate in large cleaning projects as required • Ensure compliance with safety and sanitation policies in all areas • Perform additional Housekeeping duties as needed, including, but not limited to guest room cleaning, laundry, public area cleaning, stock replenishment, etc.