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Sales & Catering Coordinator

Hilton Charlotte University Place

Sales & Catering Coordinator

Charlotte, NC
Paid
  • Responsibilities

    Supports the Sales & Catering team including managing schedules, creating sales documents and proposals, generating reports related to sales activities and revenue data, as well as handling and prioritizing customer requests while the sales team is out of the office. Responsibilities: • Handles all incoming calls and walk-ins to distribute to appropriate sales person. • Keeps up to date records of Delphi Reports due to corporate. • Enters Accounts/Bookings into Delphi. • Works with all departments on the development and distribution of banquet event orders, amenities, rooming lists, parking passes, and anything else sales deems important. • Assists Group Sales Managers/Directors in the turn-over process to reservations. • Distributes all banquet function sheets, which include revisions and pop-ups. • Maintains accurate pending file trace system to include the creation of labeled file folders, follow-up of returned contracts, receipts of deposits, guaranteed counts, rooming lists, and cut-off dates. • Places calls to contacts to make any necessary changes as requested by the Sales Manager/Director. • Prints event postings and distributes them to all necessary department heads. • Assists in the distribution of the 10-day resume and BEO packets. • Works with accounting to develop upcoming group accounts/works with sales to manage accounts. • Maintains sales office calendar. • Creates monthly purchase orders and check requests. • Handles site inspections and walk-ins during the absence of the Sales Manager. • Participates in weekly sales meetings. • Performs other duties as assigned by management. Qualifications: A minimum of 1 year of administrative experience and/or one to two years related experience and or training; or equivalent combination of education and experience is preferred. OnQ PM experience is preferred but not required. Proficiency in Excel, is a plus. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure materials. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    • Handles all incoming calls and walk-ins to distribute to appropriate sales person. • Keeps up to date records of Delphi Reports due to corporate. • Enters Accounts/Bookings into Delphi. • Works with all departments on the development and distribution of banquet event orders, amenities, rooming lists, parking passes, and anything else sales deems important. • Assists Group Sales Managers/Directors in the turn-over process to reservations. • Distributes all banquet function sheets, which include revisions and pop-ups. • Maintains accurate pending file trace system to include the creation of labeled file folders, follow-up of returned contracts, receipts of deposits, guaranteed counts, rooming lists, and cut-off dates. • Places calls to contacts to make any necessary changes as requested by the Sales Manager/Director. • Prints event postings and distributes them to all necessary department heads. • Assists in the distribution of the 10-day resume and BEO packets. • Works with accounting to develop upcoming group accounts/works with sales to manage accounts. • Maintains sales office calendar. • Creates monthly purchase orders and check requests. • Handles site inspections and walk-ins during the absence of the Sales Manager. • Participates in weekly sales meetings. • Performs other duties as assigned by management.