Hotel Housekeeping Manager

Hilton Charlotte University Place

Hotel Housekeeping Manager

Charlotte, NC
Paid
  • Responsibilities

    Are you looking for a fulfilling leadership role with opportunities for growth and development? We’re searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that “wow” factor for repeat business. You must have previous experience in a supervisory role, preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today! Responsibilities: • Track of areas cleaned by room attendants and contact the front office to handle room damage or maintenance needs • Adhere to the department budget, oversee inventory, and order cleaning supplies • Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition • Supervise housekeeping staff as they perform daily assignments, including cleaning all guest rooms and public areas • Lead, hire, and train hotel housekeeping staff to adhere to our high standards of cleanliness and customer satisfaction Qualifications: • 3+ years of supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position • A High school diploma or GED is required • Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment • Must possess excellent leadership, organizing, and customer service skills • 2+ years of hospitality or guest services experience