Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Room Service

Hilton Charlotte University Place

Room Service

Charlotte, NC
Full Time
Paid
  • Responsibilities

    We are looking for friendly, positive, service-oriented, highly energetic, and self-motivated In-Room Dining Servers to join our team. We currently have 2 AM openings and 2 PM openings. Hours of operation begin at 5:30 am for AM shifts and 4:30 pm for PM shifts creating multiple options for interested candidates. This position's primary function is to prepare orders, set trays and deliver items to guest rooms in an attentive and efficient manner while adhering to the standards set by Hilton Brand Hotels and providing excellent quality service. To be successful in this role, you should have customer service skills and experience with food and beverage. Responsibilities: • Set tables and trays according to the type of food ordered and the brand service standards • Perform opening and closing duties for in-room dining • Clean/remove trays from guest rooms and corridors • Serve guests their food & beverage in a prompt and courteous manner • Present accurate checks to guests and complete the payment process • Maintain knowledge of all food & beverage items and their specifications including price, ingredients, etc. • Communicate with each guest to ensure satisfaction with the food & beverage provided • Maintain cleanliness of work areas and ensure adequate stock of supplies • Ensure adequate and clear communication with the Culinary team • Perform any other duties as assigned by the supervisor on the property Qualifications: Skills: • Previous relevant experience preferred • Excellent communication skills • Ability to gauge customers’ preferences • High school diploma; relevant training is a plus Schedule: • Day shift • Evening shift • Holidays • Weekend availability Experience: • Food & Beverage: 1 year (Preferred) • Customer service: 1 year (Preferred)

    • Set tables and trays according to the type of food ordered and the brand service standards • Perform opening and closing duties for in-room dining • Clean/remove trays from guest rooms and corridors • Serve guests their food & beverage in a prompt and courteous manner • Present accurate checks to guests and complete the payment process • Maintain knowledge of all food & beverage items and their specifications including price, ingredients, etc. • Communicate with each guest to ensure satisfaction with the food & beverage provided • Maintain cleanliness of work areas and ensure adequate stock of supplies • Ensure adequate and clear communication with the Culinary team • Perform any other duties as assigned by the supervisor on the property