Are you ready to start your next career?. If you have a "Passion for Perfection" and a "Passion for Service", this job is for You! Our Front Desk Agent position will ensure all necessary front desk activities are accomplished. The ideal candidate will compile and verify the correctness of all of the Hotel’s accounts on a daily basis while serving guest's needs.
As Front Desk Agent, you will:
Great all customers who approach the front desk in a hospitable manner
Check-in arriving guests in the most efficient manner possible, following established procedures
Review arriving reservations for the date early in the shift, checking for special requests, VIPs, etc, pre assigning rooms as necessary.
Count cash drawer at beginning and end of shift. Prepare shift deposit accurately.
Compare housekeeping reports with the folio bucket at the beginning of the PM shift or when housekeeping is finished.
Enter all wake-up calls accurately
Handle complaints efficiently and effectively
Perform all activities of a Front Desk Clerk.
Perform other duties as needed.
Fundamental Requirements
Prior experience as a Front Desk Clerk is required. To be successful, you will need basic English communication skills. This job requires standing and walking 100% of the time, regularly bending, pushing, pulling, carrying, and the ability to perform repetitive motions for the entire shift. This job requires you to be able to push, pull, or lift a minimum of 20lbs. We administer pre-employment background checks.
We Make A Meaningful Difference In The
Lives Of Our Team Members, Who In Turn
Deliver Memorable Customer Experiences And
Produce Exceptional Results For Our Owners
EOE