Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about hands on, energetic, and honest? Tharaldson wants you!
We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson offers many benefits including health, vision, dental, 401(k) and profit sharing! Tharaldson has 70 hotels nationwide and will be doubling in size in the next 3 years, providing huge potential for all successful managers!
SUMMARY
Responsible for effectively and proactively soliciting and becoming familiar with all accounts in his/her assigned market segments while implementing tactics to close business on assigned accounts to positively impact hotel revenues.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
Conduct successful, aggressive sales solicitation process while meeting or exceeding assigned sales goals
Abide by Prime Time Selling established by Tharaldson Hospitality Management
Assist Director of Sales/Regional Director of sales in the preparation of the annual marketing plan, including plans covering assigned market segments.
Schedules sales appointments and conducts required amount of cold calls established
Organizes, maintains, and tracks sales data
Send proposals to all leads which fit the profile of the property and actively follow through to convert from proposal to definite status
Obtain, document, and route all necessary information on definite groups, including billing information, credit application, rooming list, and VIP arrangements
Negotiate guest room rates, meeting room rental, function space, and hotel services withing approved booking guideline. Confirm in writing to the client all requirements via sales contract.
Conduct tours of the hotel and meeting space
Monitor production on all top accounts and evaluate trends within his/her assigned market segment.
Sends weekly recap of all sales activity and assigned follow-up action items for task force property to General Manager, Director of Sales, Regional Director of Sales and Corporate Director of Sales
All other duties as assigned
COMPETENCY
To perform the job successfully, an individual should demonstrate the following competencies:
Problem Solving – Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics
Customer Service – Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance
Interpersonal – Maintains confidentiality
Oral Communication – Responds well to questions; Demonstrates group presentation skills
Team Work – Contributes to building a positive team spirit
Written Communication – Writes clearly and informatively; Able to read and interpret written information.
Delegation – Delegates work assignments; Provides recognition for results
Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment free environment
Organizational Support – Follows policies and procedures including but not limited to dress code policies
Adaptability – Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events
Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time
Dependability – Commits to long hours of work when necessary to reach goals
Initiative – Asks for and offers help when needed
Innovation – Generates suggestions for improving work; Develops innovative approaches and ideas
Judgment – Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process
Planning/Organizing – Prioritizes and plans work activities
Professionalism – Treats others with respect and consideration regardless of their status or position
Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality
Quantity – Strives to increase productivity
Safety & Security – Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly
EDUCATION/EXPERIENCE
One-year certificate from college or technical school required, four-year college degree preferred; two - five years related experience and/or training; or equivalent combination of education and experience.
LANGUAGE ABILITY
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or peers.
MATH ABILITY
Ability to calculate figures and amounts such as discounts, interest, and percentages.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet
CERTFICATES AND LICENSES Valid Driver’s License required
SUPERVISORY RESPONSIBILITIES None
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.