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Dinner Server

Hilton Garden Inn

Dinner Server

Brookfield, WI
Part Time
Paid
  • Responsibilities

    The Brookfield Hilton Garden Inn is hiring a Dinner Server! ** Starting wage for this position is $11.00 per hour but final wage will be based on experience**

    Join the team at Brookfield Hilton Garden Inn where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Brookfield Hilton Garden Inn has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:Perks, Benefits and Incentives:

    Dedicated training and development, opportunities for promotion

    On-Demand Pay – > work and get paid the same day!

    Educational and Professional Certification assistance

    Additional monetary $$ perks like:

    Referral program for team members

    Catch Of The Day Program –> Earn money for helping other team members and guests!

    Everyone Sells –> Earn money for bringing in business to our properties!

    Wellness Initiatives like:

    Team Member Assistance Program with mental health resources

    Virtual telehealth services

    Health and fitness monthly reimbursement

    TeleDoc Confidential Counseling

    Hotel room discounts nationwide and free night stays at NCG hotels

    Paid time off and anniversary day off with pay

    Flexible schedules

    Paid volunteer hours –> Earn money for community service!

    Health, Dental and Vision plans

    401(k) retirement plan

    How do I make an impact on my team?

    Our friendly and attentive Dinner Server helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.

    Greet every guest with a friendly smile and welcoming attitude

    Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed

    Check in frequently with guests to ensure all needs and expectations are being met

    Prepare checks and post payments using the point-of-sale system

    Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing

    Clean and sanitize the service and guest areas of the restaurant as needed

    Deliver room service orders as needed, following up with guests via phone call 10-15 minutes after delivery to ensure everything is alright and ask to arrange tray pickup

    Check hotel hallways for used dishware and return discarded trays to the restaurant for washing

    What does success look like in this role?

    Motivated to maintain excellent customer service reputation

    Strong oral communication and interpersonal skills

    Strong attention to detail

    Ability to work effectively and efficiently in a fast-paced setting

    Reliability and honesty

    Desire to contribute to a supportive and effective team

    Who is North Central Group?

    North Central Group (NCG) is a real estate and hospitality leader with 25+ properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors and to the communities in which we live and work in. Check out our jobs at www.ncghotels.com/careers and join our growing team!

    North Central Group is an Equal Opportunity Employer.

    ** Starting wage for this position is $11.00 per hour plus + tips but final wage will be based on experience**