The Brookfield Hilton Garden Inn is hiring a Dinner Server! ** Starting wage for this position is $11.00 per hour but final wage will be based on experience**
Join the team at Brookfield Hilton Garden Inn where we create a fun, safe and supportive environment for our team members to thrive and grow in. The success North Central Group has had at Brookfield Hilton Garden Inn has been thanks to our team members who are dedicated individuals providing exceptional service to our guests upholding our company's commitment to excellence. We repay our team members with the following:Perks, Benefits and Incentives:
Dedicated training and development, opportunities for promotion
On-Demand Pay – > work and get paid the same day!
Educational and Professional Certification assistance
Additional monetary $$ perks like:
Referral program for team members
Catch Of The Day Program –> Earn money for helping other team members and guests!
Everyone Sells –> Earn money for bringing in business to our properties!
Wellness Initiatives like:
Team Member Assistance Program with mental health resources
Virtual telehealth services
Health and fitness monthly reimbursement
TeleDoc Confidential Counseling
Hotel room discounts nationwide and free night stays at NCG hotels
Paid time off and anniversary day off with pay
Flexible schedules
Paid volunteer hours –> Earn money for community service!
Health, Dental and Vision plans
401(k) retirement plan
100% match on the first 3% and 50% match on the next 2% of team member contributions
Paid Sick Time
How do I make an impact on my team?
Our friendly and attentive Dinner Server helps provide exceptional guest service and customer care in our restaurant and/or during event functions hosted by the property.
Greet every guest with a friendly smile and welcoming attitude
Take dining room and room service orders; communicating them to the kitchen through the point-of-sale system; follow-up directly with cooks as needed
Check in frequently with guests to ensure all needs and expectations are being met
Prepare checks and post payments using the point-of-sale system
Remove dishware from tables/counters during the dining experience as well as at the end; take them to the kitchen for washing
Clean and sanitize the service and guest areas of the restaurant as needed
Deliver room service orders as needed, following up with guests via phone call 10-15 minutes after delivery to ensure everything is alright and ask to arrange tray pickup
Check hotel hallways for used dishware and return discarded trays to the restaurant for washing
What does success look like in this role?
Motivated to maintain excellent customer service reputation
Strong oral communication and interpersonal skills
Strong attention to detail
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
Who is North Central Group?
North Central Group (NCG) is a real estate and hospitality leader with 25+ properties to include Hilton and Marriott hotels, restaurants, and a conference center. With 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, investors and to the communities in which we live and work in. Check out our jobs at www.ncghotels.com/careers and join our growing team!
North Central Group is an Equal Opportunity Employer.
** Starting wage for this position is $11.00 per hour plus + tips but final wage will be based on experience**