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Housekeeping Supervisor

Hilton Garden Inn & Home2 Suites by Hilton - Tempe

Housekeeping Supervisor

Tempe, AZ
Full Time
Paid
  • Responsibilities

    The Housekeeping Supervisor is responsible for efficient operations of the entire housekeeping department; this includes supervising the entire housekeeping staff, and providing coaching, counseling and training.

    What you will be doing

    The Housekeeping Supervisor is focused and responsible for the following:

    Assess inventory of stock rooms, carts and designated inventories

    Inspect rooms for cleanliness to pass Quality Assurance Inspections and provide feedback and training to staff.

    Establish scheduling and planning daily work assignments in accordance with budget guidelines.

    Coordinate with the Front Office to ensure hotel is achieving high levels of guest satisfaction.

    Responsible for the overseeing of the entire staffing process for all positions in the department; including training and ensuring policies and procedures are followed at all times.

    Interact with all employees in the Housekeeping & Laundry Department and evaluate, train, coach, counsel, and provide leadership support.

    Perform Room Attendant/House Attendant duties as needed or as assigned.

    Communicate and coordinate with Engineering & General Manager to ensure efficient maintenance and repair of items related to guest rooms and public areas, as needed.

    Assists others as needed and special projects, as necessary.

    Requirements

    High School Degree or Equivalent.

    Previous 2 years of housekeeping experience required.

    Previous supervisory responsibility preferred.

    Must possess a thorough knowledge of the hospitality industry and have sound administrative skills.