The Sales Coordinator is responsible for performing clerical, administrative, and other duties to assist the Sales Managers in the operations of the department. The Sales Coordinator is required to adhere to the mission and values of Widewaters Hotels, LLC.

What you will be doing

Greet clients, guests and employees in a friendly, service oriented manner.

Develop a full understanding of the hotel, including Food and Beverage, Front Desk, Spa and Reservations, as well as the sales standard operating procedures

Manage existing files and create new ones as needed

Answer telephone and return calls in a prompt manner.

Type group booking agreements, proposals, meeting minutes and other correspondences.

Attend sales meetings and take minutes when necessary.

Input data into databases

Distribute leads and maintain lead logs

Control certificates and donations.

Assist and provide support to the sales team with contracts, proposals, letters, processing of booking recaps, definite contracts, deposits, rooming lists, and provide the necessary information to other departments.

Prepare weekly and monthly sales reports

Reply and keep involved in all social media networks

Work with other departments within the hotel to provide quality service to customers

Attend trade shows, community events, and industry meetings

Participate in sales training programs

Conduct tours of the hotel and banquet facilities and exposes clients to facilities and services; entertains qualified potential clients.

Maintain client database for future marketing campaigns

Must adhere to all company policies and procedures as well as the Widewaters Hotels, LLC Employee Handbook.

Requirements

High school or equivalent education required. Bachelor’s degree preferred.

Minimum of at least one year of sales and marketing experience preferred.

Knowledge of basic math skills as well as budgetary analysis capabilities required.

Must be able to speak, read, write and understand the primary language(s) used in the workplace.

Must be able to read and write to facilitate the communication process.

Requires good communication skills, both verbal and written.

Most tasks are performed in a team environment with the employee acting as a team leader.

Must possess basic computational ability.

Must possess computer skills, including, but not limited to, accounting programs, MS Office programs, Delphi.

Knowledge of types of room set-ups, capacities, relation to type of events, audio-visual and any other pertinent details as they relate to function room set-up.

Thorough knowledge of all hotel facilities and operation

Ability to act independently with minimal or no supervision

Knowledge of hotel and competitive market

Excellent interpersonal and sales related skills