Hotel Night Auditor

Hilton Springfield

Hotel Night Auditor

Springfield, VA
Paid
  • Responsibilities

    Our property is seeking a Night Auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities: • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Ensure all guests feel they are having an exceptional experience at the property • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages • Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: • Requires a flexible schedule that allows for overnight shift hours • Must be computer proficient; experience with accounting or reservation software is a bonus • Outstanding communication skills and excellent customer service skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required • Diploma or equivalent from high school is required; some college is desired