You: An IT Guru with well-rounded experience in hardware, desktop support, applications, and client service ready to bring your skills and appetite for learning to a rapidly growing mid-sized company. Excited for new challenges and a growth trajectory into MS Dynamics, SharePoint and applications mastery?
Your next opportunity: IT Specialist
This role is newly created as a result of rapid company growth in order to support our internal IT operations.
Accelerate the changes you seek in your career with us!
IT Specialist – Your Job Duties
You will be the in-house IT department, working directly with the team to support internal IT needs, from hardware to software to architecting IT roadmaps to working with third-party IT vendors.
- Perform all IT tasks related to new employee onboarding – PC set up and provisioning, IT onboarding
- IT offboarding including terminating accesses, monitoring security and licenses
- Provide desktop, laptop, and network support via phone and remote screen share for the virtual team
- Manage support requests from the team, escalating to third-party IT firm when needed
- Manage company hardware inventory, managing any warranty issues and purchase of new equipment
- Troubleshoot and address company’s web and portal applications (SharePoint)
- Create, test and automate solutions within SharePoint
- Ensure availability of IT related supplies/purchasing, materials and equipment to provide best class system support
- Maintain IT protocols, manuals, SOPs and other IT related documentation
- Architect SharePoint solutions that meet program needs, including maintenance and testing
IT Specialist – Required Skills, Experience & Personality Fit
- Prior experience supporting Windows, desktop/laptop/mobile hardware and software applications, license and user management, help desk tracking ticket application, corporate anti-virus solution, Microsoft Active Directory, Office 365, SharePoint, OneDrive, Teams, Dropbox, Adobe products, and corporate patch management solutions
- Ability to successfully troubleshoot Microsoft Office suite of products
- Excellent communication and customer service skills – you are responsive, available, and helpful
- Prior experience in SharePoint
- Desire for growth into a bigger role
IT Specialist – You Might Have (Desired, Not Required)
- A Bachelor's or MBA degree in Computer Science
- Prior experience with MS Dynamics
Compensation DOE.
You will be provided with comprehensive employer-sponsored medical insurance benefits with many options, accrued PTO, paid holidays, a technology stipend and a home office set up stipend, a 401k plan with company match and an AMAZING profit-sharing contribution.