DIRECTOR OF OPERATIONS– HIGH END INTERIOR DESIGN FIRM

Are you a hands-on leader who enjoys leading the operations function in a company? Do you thrive on keeping many moving parts – from evaluations to one-time special projects to financial analysis to supporting staff initiatives - running seamlessly? Are you looking for an opportunity for long-term growth and stakeholder potential?

You are organized, business-minded, a proven leader and able to tackle the tough issues proactively.

We are seeking a polished and professional DIRECTOR OF OPERATIONS. We are a growing firm with a longstanding history of success, in need of a leader who can work in partnership with our Founder to take us to the next level. We are a nimble company, we wear many hats, we support each other and we work as a team.

DIRECTOR OF OPERATIONS – JOB DUTIES

A successful Director of Operations is someone who is forward-looking and anticipates the changes of the business, before they happen. The Director of Operations will handle the day-to-day business needs that arise in order to free up the Firm Founder to focus on business development and strategic initiatives.

• Oversee daily operations of 25-person firm and administrative staff
• Design and implement business strategies, plans and procedures as needed to propel initiatives
• Develop specific goals and metrics for success; identify short and long-term business goals with Owner; With senior team, develop a plan to complete projects and achieve goals
• Manage all human resource aspects of the business including employee reviews, human resource documentation, employee handbooks, related legal issues, hiring, termination and new hire training
• Headcount assessment for determination of hiring needs, tracking and monitoring of utilization metrics. Work with Controller on financial and ROI analysis as needed.
• Oversee marketing efforts to ensure that priorities are in alignment with Founder’s and firm objectives, including public relations/marketing representation, and strategy and programs, including overall presentation of the firm, marketing, design, promotion, advertising, graphic design, website, print materials, and events.

DIRECTOR OF OPERATIONS - REQUIRED SKILLS AND EXPERIENCE

• Business Operations management experience and experience leading a small-medium size office
• Experience supervising department heads
• Understanding of business financials including budgeting and planning
• Ability to embrace changing priorities and cater to client driven customer service.
• Focused and driven, with exceptional attention to detail
• Experience and comfort working in a dynamic, fast-paced environment.
• Thorough in thought and action. Strong as a leader and manager to both the team and the Founder.
• Bachelor’s Degree

DIRECTOR OF OPERATIONS - LIKE TO HAVES

• Exposure to “Studio IT” or “Studio Webware” software is a plus.
• Experience in a professional services, architectural, construction, or design industry
• MBA
• A background as a financial, operational or human resources leader