Buehler Insurance Agency, located in Lakewood, is looking for an ambitious part-time team member to join our small team. The key responsibilities of this position will include providing customer service, supporting sales, as well as general administration duties. Our ideal candidate is someone who is willing to learn, a good problem-solver, a clear and concise communicator and enjoys working in a fast-paced environment. Most importantly, we need someone who will solve customers’ problems with a smile on their face.

Duties include:

• Administrative support for the office, including scanning, filing, organizing
• Answer a high volume of incoming calls
• Handle customer service needs and requests by phone or electronically
  
• Create and maintain rapport with customers
• Serve as a point of contact between agent(s) and customers
• Keep record of customer interactions
• Sales support
• Set up reviews, appointments
• Call customers regarding lapses and bills
• Drive to homes and photograph exterior if required to issue policy
  
• Handle tenant and repair calls
• Support business needs including paying bills, scanning mail, organizing

Qualities of the ideal candidate:

• Problem-solver
• Good communicator
• Excellent multi-tasking and time management skills; focused and deadline driven
• Exceptional attention to detail
• Friendly and personable demeanor
• Flexible, can-do attitude
• Coachable team player
• Willing to work hard and put in the time to be successful
• Drivers license and reliable transportation
• Computer-savvy, with experience with Word, Excel
• Interested in a career in insurance

Additionally, the owner of the agency also owns and managers several other business entities. This position will provide some administrative support for those and general support for the owner as well.

This is a part-time position, with 15-20 hours per week in our conveniently located Lakewood office. This position offers paid holidays and PTO.

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