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Customer Service Representative

HirePower Personnel, Inc

Customer Service Representative

Oxnard, CA
Full Time
Paid
  • Responsibilities

    Job Description

    Location: Oxnard, CA Duration: 6 Months Job Description: Handles customer and sales correspondence; traces lost shipments; interprets and clarifies customer orders for the shipping department; takes orders over the phone when necessary; confers with management regarding customer credits; returns goods for credit; and writes price differentials on mail orders.  May approve allocation of stock in short supply, special price quotations and bids, and pricing allowances, deductions, and adjustments.  May management inventories at customer facilities using EDI (electronic data interchange), forecasting, replenishment and inventory systems, focusing on stock and allocation issues to maximize service levels.  May manage development process for targeted new VMI (vendor managed inventory) accounts.  May make account visits with sales, systems, and trade marketing management.

     

    Company Description

    HirePower Personnel, Inc. (HPP) is a woman-owned and operated Staffing and IT Professional Services business incorporated in 2002. HPP continually assesses the business climate and develops staffing applications to meet our client’s needs. Exceptional customer service and a results-oriented approach to employment enable us to create the right fit for both the client and employee. HPP holds Historically Underutilized Business (HUB) and Women’s Business Enterprise (WBE) Certifications. We have provided support to clients in the following segments: Information Technology, Refining & Marketing, Exploration & Production, Healthcare, Manufacturing Retail Distribution, Logistics, Payroll & Resource Planning Optimization, Geology & Geophysical, Finance, Administration, Customer Service, and Automotive. HPP has a proven track record of successfully managing multiple projects and revenue streams over $4M annually per project. Our thorough vetting system includes extensive background checks, drug screening, a proprietary resume database of qualified personnel and account-specific recruiters to ensure comprehensive service and true partnership. We also have a Global Resourcing Center based in Romania that allows us to work around the clock sourcing candidates to fulfill your staffing needs.