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Data Analyst Support Scientist – Remote Genomic & Bioinformatics Exp.

HireResources a Tailored Solutions Company (WO)

Data Analyst Support Scientist – Remote Genomic & Bioinformatics Exp.

Phoenix, AZ +6 locations
Full Time
Paid
  • Responsibilities

    Job Description

    ONE OF OUR VALUED CLIENTS, A LEADING AND GROWING BIOTECHNOLOGY COMPANY, IS SEEKING A SELF-MOTIVATED AND WELL-ORGANIZED DATA ANALYST TO AID, SUPPORT, AND ASSIST SCIENTISTS. THE DATA ANALYSIS SUPPORT SPECIALIST SERVES AS THE FIRST LINE OF CUSTOMER CONTACT ON GENOMIC DATA ANALYSIS-RELATED TECHNICAL INQUIRIES AND PROBLEMS, AS WELL AS DIRECTLY INTERACTS WITH INTERNAL DEVELOPMENT TEAMS TO DRIVE PRODUCT IMPROVEMENT.

    OUR CLIENTS REVOLUTIONARY GENOME MAPPING PLATFORM EMPOWERS RESEARCHERS TO GAIN A MORE COMPLETE PICTURE OF GENOME BIOLOGY, INCLUDING STRUCTURAL VARIATION THAT CURRENT TECHNOLOGIES FAIL TO DETECT.

    APPLY NOW TO THIS AMAZING AND UNIQUE OPPORTUNITY!

    POSITION: DATA ANALYST SUPPORT SCIENTIST – REMOTE GENOMIC DATA ANALYSIS

    LOCATION: SOUTHERN CALIFORNIA - REMOTE ROLE HOME OFFICE OCCASIONAL TRAVEL TO OFFICE.

    SALARY: COMMENSURATE WITH EXPERIENCE.

    • You will quickly develop a deep understanding of our optical genome mapping system, our customers, and their genomic applications.
    • You will help our customers analyze their genomic structural variation in their samples
    • You will utilize the knowledge to assist our users with their bioinformatic needs and ensure their happiness with our products.

    Primary Duties and Responsibilities:

    • You will answer, evaluate, and triage incoming email and phone requests from customers related to their bioinformatics and networking needs.
    • You will document customer inquiries and problems accurately and timely using Salesforce.com.
    • You will manage problem recognition, evaluation, and resolution for genomic data analysis-related products in the field.
    • You will provide product improvement feedback to development teams.
    • You will create materials (such as documents, or webinars) to serve customers.

    Education and Experience Requirements:

    • Must have an Advanced Degree (MS or Ph.D.) with a minimum of 2 years of relevant experience in Bioinformatics or related field.
    • Must have 1 to 3 years of experience in a direct customer support role with remote support and customer training experience in the biological sciences
    • Practical experience or in-depth knowledge of sequencing and genomics methods.
    • Practical experience with data or bioinformatics and or molecular biology data analysis experience.
    • Familiar with CRM (customer relationship management) products, such as Salesforce.com.
    • Familiarity with Perl, Python, R, bash, or JavaScript in a Linux environment.
    • Practical experience in networking and administration of Linux servers.
    • Excellent analytical, problem-solving, and interpersonal skills.
    • Understanding of DNA translocations, inversions, or indels in genomic or bioinformatic analysis.
    • Outstanding written and verbal communication skills.
    • Customer-focused and team-player mindset.

    Company Description

    HireResources recruiters are not generalists; they are specialists in their industries providing quick access to industry top talent in select industry sectors. We speak your language and understand the factors critical to your business. Each HireResources Sector Team has a specialized target recruitment function. In fact, if we do not have expertise in your industry, we will let you know this upfront. HireResources was established in 2002, in 2015 we began a growth phase by restructuring our core business, today, HireResources is a fast-growing Staffing & Recruitment platform headquartered in Connecticut. HireResources is an open source staffing and recruiting model giving flexibility and support to top executive recruiters across the country. HireResources recruiters are thoroughly vetted and are proven professionals in the recruiting industry.

  • Locations
    Phoenix, AZ • Tucson, AZ • Chula Vista, CA • San Diego, CA • Calexico, CA • Riverside, CA • Santa Ana, CA