COMPANY OVERVIEW
Choosing a career with Holiday Inn Express isn't just about creating special moments for our guests. For us, it’s about giving you the tools to take charge of your path and grow an incredible and rewarding career!
We are always looking for great people to join our team - those who are dynamic, resourceful and ready to jump into any situation to give a helping hand. If you are a positive person and have a genuine interest in the well-being of others around you, we invite you to apply today! We want you to feel part of something special where you can learn and achieve. When you join us, we want you to be that spark that makes us even better!
JOB SUMMARY
We are seeking an enthusiastic, results-driven Director of Sales to lead the sales efforts at both our Fargo, ND Holiday Inn Express Hotels. Bring your sales, networking, and guest service skills to help build our client base and deliver the guest experience that the our brands are known for!
A successful Director of Sales will drive business by sharing our brand of hospitality with potential corporate, group and leisure guests. They will use their warm and professional personality to develop and build long term relationships with our key clients. A Director of Sales is an expert in negotiating and delivering win-win deals for the hotel and the client, as well as leading the team to deliver on those expectations.
RESPONSIBILITIES
Develop and maintain a marketing plan and sales budget with the General Managers.
Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral.
Develop/maintain knowledge of market trends, competition, and customers.
Attend trade shows, community events and industry meetings.
Prepare correspondence to customers, internal booking reports and file maintenance.
Finalize all books/contracts in a timely manner servicing guests through the process.
Participate in revenue management call, assist with hotel budget planning and forecasting.
Pursue new clients through creative/innovative sales techniques.
Qualify clients, develop proposals, and prepare contracts.
Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments.
Initiate and implement sales promotional programs with travel partners.
Anticipate guests’ needs, respond promptly, and acknowledge all guests.
Work with other departments within the hotel to provide quality service to customers.
Train front desk staff and other applicable staff members on sales call process.
Conduct on-site tours.
Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel.
QUALIFICATIONS
Knowledge of sales process, client base, and general market knowledge.
Ability to negotiate, convince, sell and influence professionals and hotel guests.
Knowledge of revenue management and ability to successfully forecast business on both short-term and long-term basis.
Able to develop and maintain rapport with key community contacts to ensure a visible presence in the community.
Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations.
Possess proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred.
BENEFITS
Associate Hotel Discounts Worldwide!
PTO Accrual from day one!
Health, Dental and Vision Insurance
401(k) with Employer Match
Short Term & Long Term Disability Insurance
Paid Life Insurance
Employee Assistance Program